Ketti Posted September 30, 2020 Share Posted September 30, 2020 Good evening everyone. Now I entered the game. After a few minutes, the connection was lost. I went in again. Again the same thing. The third time I was informed that my account was banned. I want to know why? Link to comment Share on other sites More sharing options...
Leopardus Posted October 1, 2020 Share Posted October 1, 2020 (edited) Sorry to hear you have experienced problems. Are you sure you were banned as opposed to blocked for too many login attempts? The latter can apparently happen when trying to log back in a few times in a short period following disconnects. Disconnect issues can occur for various reasons and there are various threads in the Technical Support which discuss potential remedies, although sometimes it is a temporary problem with the underlying servers which you can't do anything about except wait and try later. Edited October 1, 2020 by Leopardus Link to comment Share on other sites More sharing options...
ColinDude Posted October 1, 2020 Share Posted October 1, 2020 You can try login in here with your account: http://3dxchat.com/members/ It might tell you the reason you got banned. Link to comment Share on other sites More sharing options...
Ketti Posted October 1, 2020 Author Share Posted October 1, 2020 1 hour ago, Leopardus said: Sorry to hear you have experienced problems. Are you sure you were banned as opposed to blocked for too many login attempts? The latter can apparently happen when trying to log back in a few times in a short period following disconnects. Disconnect issues can occur for various reasons and there are various threads in the Technical Support which discuss potential remedies, although sometimes it is a temporary problem with the underlying servers which you can't do anything about except wait and try later. I was banned. Reason: "Chat advertising". But I sent two messages to general chat and several messages to local chat. Where and what did I advertise? Link to comment Share on other sites More sharing options...
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