VivianNoire Posted September 5, 2020 Share Posted September 5, 2020 Hi. Bought it yesterday. It keeps saying what I wrote in the title. Same for the patcher. Disabled the firewall, added the app as trusted, changed to Google DNS settings. What can I do to solve this problem? Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 (edited) What anti‐virus are you using? And make sure you Internet Provider hasn't blacklisted it and no parental controls are blocking it (both AV and IP). You could also try accessing via a VPN. It's never an answer I like but some have found this is necessary (eg. your country might have blocked access and a VPN can help get round this). ProtonVPN is often suggested as one that can be used for free. I think after one week you have to decline their request to pay for it to keep using it for free). Edited September 5, 2020 by Leopardus Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 (edited) I don't use any antivirus. I live in Turkey. I tried VPN. I used Proton too. It just gives me like 30 seconds until I get the same error. Sometimes a minute, but always the same error. Edited September 5, 2020 by VivianNoire Link to comment Share on other sites More sharing options...
⚜ɛҳƈɛƖƖɛŋƈɛ⚜ Posted September 5, 2020 Share Posted September 5, 2020 3 minutes ago, VivianNoire said: I don't use any antivirus. I live in Turkey. I tried VPN. Did VPN help you? VivianNoire 1 Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 Having been to Turkey I know that 3DX is banned there by the Government. The only chance you have is to access via VPN and to make sure you select a different country for your access route, such as Netherlands or UK. ⚜ɛҳƈɛƖƖɛŋƈɛ⚜ 1 Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 Can you tell me how to use PtoronVPN? I know how to connect to a country, but maybe I am doing it wrong? It is insanely slow. Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 I am getting a few KB/s. Mostly, b/s. Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 (edited) The slow access speeds could make server connection issues worse. ProtonVPN offer support on this page if you are experiencing slow speeds... https://protonvpn.com/support/increase-vpn-speeds/ Edited September 5, 2020 by Leopardus VivianNoire 1 Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 Perfect... Without a VPN, I can't even open up that site. Best country ever. I followed all of that. That is just common sense, not solution. Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 Can someone help me please? Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 Well, I am not a ProtonVPN expert or user, but if you need help in getting it set up correctly, then maybe some of the other support they provide will help. https://protonvpn.com/support/ Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 I didn't know that it was banned in my country. Would they give my money back? I think ISPs are also preventing our VPN usage. Link to comment Share on other sites More sharing options...
⚜ɛҳƈɛƖƖɛŋƈɛ⚜ Posted September 5, 2020 Share Posted September 5, 2020 Open your proton. Try to connect as you did. If you see that your connection is too slow, try to connect another country. Don't expect high speed, but something should help you join the game. My friend from Turkey used Proton. Wasn`t so fast connection, but he was able to use 3dx. Another solution: make a revolution, change your government and unban 3dxchat. Leopardus 1 Link to comment Share on other sites More sharing options...
⚜ɛҳƈɛƖƖɛŋƈɛ⚜ Posted September 5, 2020 Share Posted September 5, 2020 1 minute ago, VivianNoire said: I didn't know that it was banned in my country. Would they give my money back? I think ISPs are also preventing our VPN usage. Yes, you can ask your money back. Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 (edited) I suggest you also check you meet the minimum requirements on the 3dxchat customer support page: https://3dxchat.com/support/#system Also, where did you purchase membership from? I am surprised Turkey would allow you to access the 3dxchat Join page without using a VPN, but I could be wrong on that. Edited September 5, 2020 by Leopardus ⚜ɛҳƈɛƖƖɛŋƈɛ⚜ 1 Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 5 minutes ago, VivianNoire said: I didn't know that it was banned in my country. Would they give my money back? I think ISPs are also preventing our VPN usage. 3dxchat and their payment processor (BMT Micro) are usually understanding about making refunds. If you look at the last link on this Customer Support page, you can request a refund via that form, if that's what you decide to do. https://3dxchat.com/support/ ⚜ɛҳƈɛƖƖɛŋƈɛ⚜ 1 Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 I used Opera browser and its built-in VPN to buy and download the game. I tried nearly all servers on Proton. Doesn't work for me. Maybe your friend is getting his internet from another ISP. Thanks. I'll try more and then fill the form to get a refund probably. Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 I tried to connect to Turkey. I get the same amount of speed. Less than 3 KB/s.... Normally, mine is 50 MB/s. Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 One other thing, maybe use a different IP provider or try hooking your computer onto your mobile as a hotspot and connecting via your mobile provider...still via VPN on your computer. This last approach would obviously need you to have reasonable mobile data speeds and lots of data allowance else would be expensive! Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 (edited) 10 minutes ago, VivianNoire said: I tried to connect to Turkey. I get the same amount of speed. Less than 3 KB/s.... Normally, mine is 50 MB/s. It does rather look like your Internet Provider is throttling VPN to stupid speeds. When I was in Turkey I was able to access 3DXChat using a different VPN called ExpressVPN and I got good speeds. I have no idea what IP was being used though, it was just the one available in the apartment I was in. ExpressVPN had to be paid for but they offered a full refund if customers weren't 100% satisfied after one month, so I just told them I wasn't satisfied when I got back home to the UK. Just to add ExpressVPN market themselves on the speeds they offer, so it might be worth an experiment if they are still offering the money back guarantee (or if you are prepared to pay their monthly fee to access 3dxchat and all the rest of the porn on the internet!). Edited September 5, 2020 by Leopardus Link to comment Share on other sites More sharing options...
Caren Posted September 5, 2020 Share Posted September 5, 2020 Is anyone else getting bumped off after like, 20 seconds? I don't have any other problems getting to the internet, just 3dx :/ Thank you for your time! ❤ Caren Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 Hm. I tried Betternet for Windows. Now I can login, but it has a limit of 500MB. Any other VPNs that you'd recommend? Specially, free ones. Link to comment Share on other sites More sharing options...
Leopardus Posted September 5, 2020 Share Posted September 5, 2020 2 minutes ago, Caren said: Is anyone else getting bumped off after like, 20 seconds? I don't have any other problems getting to the internet, just 3dx Thank you for your time! ❤ Caren Caren, which country are you accessing from? Link to comment Share on other sites More sharing options...
VivianNoire Posted September 5, 2020 Author Share Posted September 5, 2020 Stuck at this screen now... .:'( Link to comment Share on other sites More sharing options...
Caren Posted September 5, 2020 Share Posted September 5, 2020 USA Link to comment Share on other sites More sharing options...
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