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When you provide a service in this highly competitive market place, it doesn't take too long for you to lose you're crown. Look at what happened to the likes of RLC. They took their eye off the ball and stopped investing in their product and they soon lost a huge chunk of their subscribers to other businesses. There's is now a clunky expensive and outdated platform with a fraction of the business it used to have. HOWEVER, they very rarely encounter these problems and are fighting tooth and nail to regain their business.

At the end of the day, it's a business and a very lucrative one at that. If you ignore your customer base, you lose it. Part of customer service is keeping your clients informed. The numbers look very rosy now because of the discounted service. Without doubt if there were offering full price, things might be different and those with monthly subscriptions may well be looking somewhere else for their entertainment.

This business puts food on the tables of the staff and roofs over their heads. It would be madness to jeapodise their income and I'm sure they are trying to get things resolved. However, not telling its paying customers exactly what's happening and allowing rumours to spread is a short cut to corporate disaster.

Its business school 101. Keep your customers happy and informed and they'll keep coming back. 

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12 minutes ago, Xizl said:

In 2 years. 

I am pretty sure the average WC trash-talker writing the same amount of text in a couple of weeks lol.

I thought my sarcasm was quite obvious. 

Or they can just keep going like they do and you still going to keep paying and playing lol. Same goes about most of people who are whining here.

Btw, I would understand all this bitching if it would be a server down for a few days or if this shit would happen several times a week, like before. 

But no. Server were good and stable. Okay, one failed day. Whatever. Not a big deal. At least for this place. 

This has to be my 3rd post in a year. You trash-talk in WC and keep a counter there too?

And you literally have no heart; here is a sample of a peep who got his immersion completely ruined because of this, are you going to trash-talk him to?

9 hours ago, LucasLAteNight said:

Hung out with a girl for like 4 hours. Was hanging at my place just having an awesome chat. Thanks for fucking ruining a great night.

 

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2 minutes ago, RyanHarper said:

When you provide a service in this highly competitive market place, it doesn't take too long for you to lose you're crown. Look at what happened to the likes of RLC. They took their eye off the ball and stopped investing in their product and they soon lost a huge chunk of their subscribers to other businesses. There's is now a clunky expensive and outdated platform with a fraction of the business it used to have. HOWEVER, they very rarely encounter these problems and are fighting tooth and nail to regain their business.

At the end of the day, it's a business and a very lucrative one at that. If you ignore your customer base, you lose it. Part of customer service is keeping your clients informed. The numbers look very rosy now because of the discounted service. Without doubt if there were offering full price, things might be different and those with monthly subscriptions may well be looking somewhere else for their entertainment.

This business puts food on the tables of the staff and roofs over their heads. It would be madness to jeapodise their income and I'm sure they are trying to get things resolved. However, not telling its paying customers exactly what's happening and allowing rumours to spread is a short cut to corporate disaster.

Its business school 101. Keep your customers happy and informed and they'll keep coming back. 

You got the whole point I just wanted to say.

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17 minutes ago, Wanderer said:

Also the people saying "get a life and go do something else" are overlooking the fact that most people have full time jobs and have a specific window where they can play this game. It does me no good if the server isn't up until my weekend is over.

You always can play some game/watch film. I mean, of course you can do a lot of other nice stuff, I am just mentioning the easiest way to entertain yourself. Yeah, it's understandable that you are frustrated because you had some plans and now they are ruined, but well... shit happens. It's not a regular thing anymore and I hope not going to be. 

20 minutes ago, Wanderer said:

"The devs have to sleep" is a poor excuse, it probably wouldn't hold up in court.

Well then you can try to sue them I guess? I mean it sounds pretty pathetic to try to sue someone because of 1 day of server down in online game and loosing your ~70 cents paid for subscription at maximum. But who knows maybe it will work (I doubt lol).

24 minutes ago, Wanderer said:

They have thousands of active subs and are raking in millions of dollars.

I hope you are joking about millions of dollars lol. 3dxchat's community is pretty small. Even if we have 10k active players here and all of them pay 20$ month (which is very far from true, because in reality many people pay yearly and many use Christmas or corona special offers) – it's still 200k$ per month before all taxes and expenses. But I am sure it's much less. 

 

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2 minutes ago, NoirUltra said:

This has to be my 3rd post in a year. You trash-talk in WC and keep a counter there too?

And you literally have no heart; here is a sample of a peep who got his immersion completely ruined because of this, are you going to trash-talk him to?

No, I will go into a week of mourning and pray to God for forgiveness of my sins 🙏

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1 minute ago, RyanHarper said:

When you provide a service in this highly competitive market place, it doesn't take too long for you to lose you're crown. Look at what happened to the likes of RLC. They took their eye off the ball and stopped investing in their product and they soon lost a huge chunk of their subscribers to other businesses. There's is now a clunky expensive and outdated platform with a fraction of the business it used to have. HOWEVER, they very rarely encounter these problems and are fighting tooth and nail to regain their business.

At the end of the day, it's a business and a very lucrative one at that. If you ignore your customer base, you lose it. Part of customer service is keeping your clients informed. The numbers look very rosy now because of the discounted service. Without doubt if there were offering full price, things might be different and those with monthly subscriptions may well be looking somewhere else for their entertainment.

This business puts food on the tables of the staff and roofs over their heads. It would be madness to jeapodise their income and I'm sure they are trying to get things resolved. However, not telling its paying customers exactly what's happening and allowing rumours to spread is a short cut to corporate disaster.

Its business school 101. Keep your customers happy and informed and they'll keep coming back. 

This game is now in business for around 7+ years and so far there is no other platform that offers the same experience as 3dxchat to be honest, not RLC, achat or Second Life, RLC looks like crap and is more expensive, achat looks like crap and doesn't offer any of the features that 3dx has and is more expansive, Second Life is expansive as f*** if you want to have a decent looking avi and the game runs like in slow mo even on a good PC and after so many years yes SL looks like crap too, there is no real competition in this genre.

At the moment 3dx is the most user friendly game in its price tag and feature list and is looking great for its age. 

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5 minutes ago, Xizl said:

You always can play some game/watch film. I mean, of course you can do a lot of other nice stuff, I am just mentioning the easiest way to entertain yourself. Yeah, it's understandable that you are frustrated because you had some plans and now they are ruined, but well... shit happens. It's not a regular thing anymore and I hope not going to be. 

Well then you can try to sue them I guess? I mean it sounds pretty pathetic to try to sue someone because of 1 day of server down in online game and loosing your ~70 cents paid for subscription at maximum. But who knows maybe it will work (I doubt lol).

I hope you are joking about millions of dollars lol. 3dxchat's community is pretty small. Even if we have 10k active players here and all of them pay 20$ month (which is very far from true, because in reality many people pay yearly and many use Christmas or corona special offers) – it's still 200k$ per month before all taxes and expenses. But I am sure it's much less. 

 

there's more than 10k active, lots of people buy xgold, and 200k/mo is over a million a year

I'm saying it wont hold up in court not because anyone is going to sue them, but because when they have to sue whoever sinks them with a bad review the judge will laugh at them

 

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10 minutes ago, AnnLis said:

This game is now in business for around 7+ years and so far there is no other platform that offers the same experience as 3dxchat to be honest, not RLC, achat or Second Life, RLC looks like crap and is more expensive, achat looks like crap and doesn't offer any of the features that 3dx has and is more expansive, Second Life is expansive as f*** if you want to have a decent looking avi and the game runs like in slow mo even on a good PC and after so many years yes SL looks like crap too, there is no real competition in this genre.

At the moment 3dx is the most user friendly game in its price tag and feature list and is looking great for its age. 

key phrase "at the moment". stuff changes.

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5 minutes ago, AnnLis said:

This game is now in business for around 7+ years and so far there is no other platform that offers the same experience as 3dxchat to be honest, not RLC, achat or Second Life, RLC looks like crap and is more expensive, achat looks like crap and doesn't offer any of the features that 3dx has and is more expansive, Second Life is expansive as f*** if you want to have a decent looking avi and the game runs like in slow mo even on a good PC and after so many years yes SL looks like crap too, there is no real competition in this genre.

At the moment 3dx is the most user friendly game in its price tag and feature list and is looking great for its age. 

At least some positive comment vs the idiotic rage of not being able to play, immediately accusing the devs of not doing a good job, without even knowing basic facts (Xizl rightfully pointed out a few posts ago, viz. the 70 cents drop -its more like 30, or the fact they don´t bask under the sun in a remote, luxury tropical island surrounded by piles of cash.) accusations flow, and it´s immediately against the team without knowing what they are doing in the background. Yes, the dev team should develop a better communication channel, but we don´t even know if they can manage it, this costs a lot, moderators, content owners and the like don´t come for free. Right now they are likely to remind the server provider they host the game on about contractual points to get the shit sorted out as fast as it can be, I doubt they can do anything else at this point, their job is to develop and manage a porn simulator and try their best to maintain their user base happy and coming back again, encouraging people on the go. Not to fix connection issues, DDOS attempts, power failure in a data center and the like. Damn funny this mentality of thinking everything comes granted and there are zero investments behind it.

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3 minutes ago, MadamNightshade said:

A competitive market? 3dx has the most user friendly adult oriented game on the market at the lowest price

Well, I am not sure about communication and stuff, they never never were good at it as far as I know.

But... The graphics quality and the price... There is simply no adult MMO that can provide the same amount and quality of content for the cost of 3dxchat's yearly subscription. Even full price of it, without sales. If some of people here knows such a game... Well, good for them! But in this case I don't understand why they are here lol. And graphics is simply the best. Yeah, maybe it looks outdated if we compare it with AAA games, but if we compare it with other games of same genre 3dxchat is ahead of all. I know one adult MMO that have close to 3dxchat's level of graphics but it's almost dead, has less updates and shitty optimisation, even in official rooms and it's interface far from being user-friendly, at least if compared to 3dxchat.

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ich finde es traurig das es keine info gibt was den schon wieder los ist  werden wir wieder mit tage entschädigt  seit dem letzten patch is wieder mal der wurm drin warum kann man das nicht mal laufen lassen  oder wo anders testen  wir bezahlen doch das wir spielen können  versteh das echt nimmer  

 

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4 minutes ago, Wanderer said:

there's more than 10k active, lots of people buy xgold, and 200k/mo is over a million a year

I'm saying it wont hold up in court not because anyone is going to sue them, but because when they have to sue whoever sinks them with a bad review the judge will laugh at them

 

Your calculations are most basic. Revenue=Benefits - costs. Now pull out your sources and lay them down here that makes you claiming stuff you don´t even know about, you got access to 3DX live tokens/players statistics? You also go access to their balance sheet? Can you show us? Thanks.

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2 minutes ago, Xizl said:

Well, I am not sure about communication and stuff, they never never were good at it as far as I know.

But... The graphics quality and the price... There is simply no adult MMO that can provide the same amount and quality of content for the cost of 3dxchat's yearly subscription. Even full price of it, without sales. If some of people here knows such a game... Well, good for them! But in this case I don't understand why they are here lol. And graphics is simply the best. Yeah, maybe it looks outdated if we compare it with AAA games, but if we compare it with other games of same genre 3dxchat is ahead of all. I know one adult MMO that have close to 3dxchat's level of graphics but it's almost dead, has less updates and shitty optimisation, even in official rooms and it's interface far from being user-friendly, at least if compared to 3dxchat.

Never said anything about the communication lol, but they've been trying lately

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I just subscribed an hour ago and havent even played yet. I previously uninstalled the game because this happened 3-4 times in the span of a couple month, always the "devs are sleeping" excuse. you guys are all getting defensive like they can have the billing service active 24/7 but the game can randomly shut down whenever it wants. 

doesn't matter if its the "best" adult game if you can't play it

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Just now, Wanderer said:

I just subscribed an hour ago and havent even played yet. I previously uninstalled the game because this happened 3-4 times in the span of a couple month, always the "devs are sleeping" excuse. you guys are all getting defensive like they can have the billing service active 24/7 but the game can randomly shut down whenever it wants. 

doesn't matter if its the "best" adult game if you can't play it

try to ,login.. its back

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