Loxy Posted July 4, 2020 Share Posted July 4, 2020 Hi just thought I'd post this because it has helped a few people - On Logging in and going into your own room ..it might not load and you might get a red disconnect box .. if this happens try logging out of the game , log back in but DONT go straight to your room (SOME Players Own Rooms are bugged on Login ) .. go to love island or one of the original 3dx rooms.. then you can move around freely and find all rooms will load ,, unless of course the server is actually down ..then none of us will get in .. it's worth a shot and if it helps anyone then good ..if it doesn't then I'm sorry , but I tried Link to comment Share on other sites More sharing options...
MeiLing Posted July 4, 2020 Share Posted July 4, 2020 or go to Character editor first. It has always worked Link to comment Share on other sites More sharing options...
Zen2020 Posted July 6, 2020 Share Posted July 6, 2020 Extremely pissed off with this situation I have been unable to access this game for over a week!!!! Every time I log into the game I get disconnected within seconds. It does not matter if I log into my room, a public room or anywhere else I get disconnected! I have been more than than patient waiting for the devs and admins to get their collective shit together, but this is not acceptable for a service I am paying $$$ for Link to comment Share on other sites More sharing options...
Meica Posted July 6, 2020 Share Posted July 6, 2020 I hope, you are not too pissed off to try VPN. It helps some people. https://protonvpn.com/free-vpn Link to comment Share on other sites More sharing options...
Zen2020 Posted July 7, 2020 Share Posted July 7, 2020 20 hours ago, Meica said: I hope, you are not too pissed off to try VPN. It helps some people. https://protonvpn.com/free-vpn I have a VPN, same result, and yes, you would be pissed off too if you could not access the game while the majority seem to have little or no problems and had wasted allot of time trying all options to stay connected over the last 7 days Link to comment Share on other sites More sharing options...
Zen2020 Posted July 7, 2020 Share Posted July 7, 2020 13 minutes ago, Juliainferno said: Where you able to get your disconnection issue fixed? Link to comment Share on other sites More sharing options...
zigzag Posted July 14, 2020 Share Posted July 14, 2020 i wasnt on my spare computer still get red disconnect seconds after loading Link to comment Share on other sites More sharing options...
JenniferBoise Posted July 27, 2020 Share Posted July 27, 2020 After reinstalling the game after starting the test server, I had no noteworthy problems at first. But the disconnects have been increasing again for a week, whether from the US or the EU. Is there anything I can do about it? Link to comment Share on other sites More sharing options...
Gabryiel Posted July 27, 2020 Share Posted July 27, 2020 again problems, disconnects continuously and if it does not open the profiles and do not load those present .... and we pay ... Link to comment Share on other sites More sharing options...
Leopardus Posted August 2, 2020 Share Posted August 2, 2020 I suggest you try the things listed here, and also join that topic for further discussion so we can try to keep these problems all in one place: Link to comment Share on other sites More sharing options...
XBlueSkyX Posted August 2, 2020 Share Posted August 2, 2020 CONNECTION LOST I tried to uninstall the game, clean folders and registry keys, change computers, change internet providers, reinstall the game but the problem has not been solved..I can rarely stay in the game without the problem of the CONNECTION LOST message. These problems last for almost 2 months. Link to comment Share on other sites More sharing options...
Leopardus Posted August 2, 2020 Share Posted August 2, 2020 That's interesting. Did your subscription expire at any time just before the DDOS or during it, which you then renewed? Link to comment Share on other sites More sharing options...
XBlueSkyX Posted August 2, 2020 Share Posted August 2, 2020 I had already renewed my 6 month subscription before the problems Link to comment Share on other sites More sharing options...
Leopardus Posted August 2, 2020 Share Posted August 2, 2020 31 minutes ago, XBlueSkyX said: I had already renewed my 6 month subscription before the problems How long before? Link to comment Share on other sites More sharing options...
XBlueSkyX Posted August 2, 2020 Share Posted August 2, 2020 sorry Leopardus, after or during the problems, precisely April 14th Link to comment Share on other sites More sharing options...
Leopardus Posted August 2, 2020 Share Posted August 2, 2020 Thanks. So far everyone I have asked has said they did renew around or just before the DDOS attack, but the DDOS was announced by Gizmo on this forum on May 15th, so a month after you renewed. I think my theory probably doesn't apply in your case, unless they restored back to a point between your sub expiring and then you renewing. Link to comment Share on other sites More sharing options...
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