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Problems after latest updates

Consuelo_

By Consuelo_
in Technical Support

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Consuelo_ Newbie

Consuelo_

Posted
Posted 
After the last update the game does not work properly. I get the fixed message "Connection lost" and despite everything allows me to chat with other users, but do not allow me to change rooms.
I made several attempts by restarting my modem first, but unable to solve the problem I uninstalled and re-downloaded the game, but despite this the problem persists.
Can anyone help me?

Bug.png

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Aroha
Aroha

If ya all getting board....have a look at me coming out into rl 😘  

Derai
Derai

I would love to see some in depth ChangeLog or Patch Notes for once.    Now it it feels like this...

Derai
Derai

A regular weekly downtime for maintenance would make sense.  And more clarity in general.  The silence is insulting.    ‘bug fixes’ the news blurb said.  Tell us WHAT you fixed.  Tell u

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tor Newbie

tor

Posted
Posted

You are not the only one:(  The other avi's are also very dark and the females have no breasts....

 

HELP

Tiffycatz Newbie

Tiffycatz

Posted
Posted (edited)

Have the same issue after the recent update. Red box saying "connection lost". Can't go to character editor or select location places either. Rebooted several times, no help 😭!

 

Update: Started working fine after I went through the edit tab of the logon screen. Exited and logged on as normal and all worked.

Edited by Tiffycatz
Update
LaraF Advanced Member

LaraF

Posted
Posted (edited)
4 hours ago, Tiffycatz said:

Have the same issue after the recent update. Red box saying "connection lost". Can't go to character editor or select location places either. Rebooted several times, no help 😭!

 

Update: Started working fine after I went through the edit tab of the logon screen. Exited and logged on as normal and all worked.

The "Edit Tab" trick worked for me too!  But it's still a little strange, isn't it?

And "logon as normal" still doesn't work

Edited by LaraF
Mike Turtle Newbie

Mike Turtle

Posted
Posted

Having issues with the patcher not working after Update 423. Contacted Customer Support and now await a reply. I even uninstalled the game and removed it from the Windows 10 64 Bit Home OS registry. Tried to reinstall it from 3DXChat's website but it is Update 317 that has a lot of corrupted files when you go to install it.

AliceM Advanced Member

AliceM

Posted
Posted

It completely stopped letting the game(  Server lost... What is going on with the servers? That throws, it is impossible to go ... And what does it mean "Edit Tab" and "logon as normal" ?

AliceM Advanced Member

AliceM

Posted
Posted
14 minutes ago, Yvonny said:

08792602663f32dbc42a78d4a95c808e.pngThe Edit button start to play through that instead of going to a place, thats what they meant.

Thx)

pretty Advanced Member

pretty

Posted
Posted (edited)
6 hours ago, Mike Turtle said:

Having issues with the patcher not working after Update 423. Contacted Customer Support and now await a reply. I even uninstalled the game and removed it from the Windows 10 64 Bit Home OS registry. Tried to reinstall it from 3DXChat's website but it is Update 317 that has a lot of corrupted files when you go to install it.

Update 423?  Do you mean Build 423?  The game only just now gave me Build 419, and everything is working fine for me.  In the "What's New" portion of the login screen it says "Build 419", below that saying "Stability improvements and bug fixes".

 

Login Screen.jpg

Edited by pretty
AliceM Advanced Member

AliceM

Posted
Posted

He’s from the future) But still, after the update, he doesn’t let him into the game, although now he writes that there is no connection to the server ...

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pretty Advanced Member

pretty

Posted
Posted
22 minutes ago, AliceM said:

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Server issues are not the same as bugs.  The disconnects are due to server issues.  Bugs are due to some error in the coding.  As for fixing the server, they are currently in closed testing of the new server solution.

AliceM Advanced Member

AliceM

Posted
Posted
5 minutes ago, pretty said:

Server issues are not the same as bugs.  The disconnects are due to server issues.  Bugs are due to some error in the coding.  As for fixing the server, they are currently in closed testing of the new server solution.

After the latest updates, server crashes began at one and the same time. After 418 and 419 updates, the problems became more ... Not only throws out the game, but also the problem with the entrance ...

pretty Advanced Member

pretty

Posted
Posted

The server crashes are related to peak server load times (player count spikes), which are not always the same times each day, and can happen more often on some days than on other days.

AliceM Advanced Member

AliceM

Posted
Posted

Yes, I agree, but recently the server crashes suspiciously often ... Too suspiciously, moreover, after installing the updates ...

Loxy Member

Loxy

Posted
Posted

Hi , the game was working perfectly until the last patch , now it says cannot connect to te server but my friend and many others were ingame fine .. then it allowed me to connect and play as normal until I tried to reconnect a second time .. it seems it is allowing some players in and some others not so ... is it only allowing a certain number of members to play on the server at any one time? Thanks

ColinDude Advanced Member

ColinDude

Posted
Posted

Those stability improvements and bug fixes were probably client side. The same server side software is used and is unstable as hell. But currently it's REALLY bad I must say.

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