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Disconnection Issues & Bugs


Keatin

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Gizmo, this is directed at you and your Server related IT team. When are you guys going to listen to the community and upgrade your servers to a faster and reliable service instead of using cheap services. I have been on 3dxChat for at least 4.5 years and never been disconnected over 10 times in a single day. You will end up losing Customers if you don't get your head out your ass and fix these issues. Also everyone here is experiencing bugs and glitches. For example a few bugs and glitches I have seen personally:

-people appear to be walking into walls when they say they are right next to you

-being disconnected the moment I log into my Main Character. Also I get disconnected the moment I log into my alt

- people are showing way off from the spawning point when entering the room

-the constant queue times are a result of poor server quality. 

its 2020 Gizmo, get on the level of security and technology on servers. WHERE IS OUR MONEY GOING?!

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Ever since the 417 update, I've had major connection issues.I'm repeatedly getting DCed after being online for anywhere from 30 seconds to an hour.Many times when the game loads, my profile doesn't come up or the Locations menu won't load. Changing from the US to EU server hasn't helped nor has re-installing the game and clearing the registry.Which I've done twice in 3 days.Running the game as an admin doesn't work either.I've updated all my drivers and my OS (Windows 10 x64) but still, I get disconnected. Am I missing something and can I fix this myself?

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I posted a request for technical help over four hours ago and still have no response.In my humble opinion, it's time the devs started respecting the fact that they have paying customers here, who deserve some answers.Good,bad or indifferent we deserve to know what's causing all the trouble with the game and what's being done about it.

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I'd be happy with a stable game that I can rely on not to crash every time I log on.Give us that and then work on the buzzers and whistles.I agree that some form of serious compensation is needed though.Somehow, some extra game money and a few days more time doesn't cut it.

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Just now, Norfolk N Waye said:

I'd be happy with a stable game that I can rely on not to crash every time I log on.Give us that and then work on the buzzers and whistles.I agree that some form of serious compensation is needed though.Somehow, some extra game money and a few days more time doesn't cut it.

Extra game-time is enough. What would you consider to be "serious compensation"? This is not the mainstream gaming business, they don't have millions of subscribed players, perhaps a few thousands. I suppose that money is rather scarce and perhaps they support the game with revenue from other porn stuff? Good servers and bandwidth, as well as additional partnerships to keep things running cost money too. You have to consider these things when you choose to spend your money on a niche online game, and this is anything but mainstream.

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  • 2 weeks later...

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