IntroNatika Posted May 23, 2020 Share Posted May 23, 2020 (edited) @Lisa just read your last post. you guys are reaching a whole new level of BS. From someone that works in the same kind of field, your handling on these issues are so amateurish. " does the profile don't load? restart the game" , are you serious? You have 1000s of customers that deseve way better treatment than this. Not sure who owns this game, but the message is clear. you guys are lucky that currently there is not much competition. however this might change at anytime, and if you keep on giving this type of servce, I can only foresee your company to go down and fast. Edited May 23, 2020 by IntroNatika saratravslave 1 Link to comment Share on other sites More sharing options...
terminus Posted May 23, 2020 Share Posted May 23, 2020 8 minutes ago, IntroNatika said: @Lisa just read your last post. you guys are reaching a whole new level of BS. From someone that works in the same kind of field, your handling on these issues are so amateurish. " is profile don't load, restart the game" , are you serious? You have 1000s of customers that deseve way better treatment than this. Not sure who owns this game, but the message is clear. you guys are lucky that currently there is not much competition. however this might change at anytime, and if you keep on giving this type of servce, I can only foresee your company to go down and fast. 8 minutes ago, IntroNatika said: @Lisa just read your last post. you guys are reaching a whole new level of BS. From someone that works in the same kind of field, your handling on these issues are so amateurish. " is profile don't load, restart the game" , are you serious? You have 1000s of customers that deseve way better treatment than this. Not sure who owns this game, but the message is clear. you guys are lucky that currently there is not much competition. however this might change at anytime, and if you keep on giving this type of servce, I can only foresee your company to go down and fast. Link to comment Share on other sites More sharing options...
terminus Posted May 23, 2020 Share Posted May 23, 2020 I totaly agree. What Lisa suggest is a nosense. "A: Try using a VPN to enter the game" Why we need to use a vpn, even if free? (anyway free vpn are very limited). Also, not everyone know about vpn and how to use it. Why not simply fix the game and server issue?? Babette and saratravslave 2 Link to comment Share on other sites More sharing options...
IntroNatika Posted May 23, 2020 Author Share Posted May 23, 2020 agree. beside VPN is another BS of an excuse, as it has nothing to do with the server issues. terminus, Babette and saratravslave 3 Link to comment Share on other sites More sharing options...
saratravslave Posted May 23, 2020 Share Posted May 23, 2020 And the solution is: close the topic SERVER DOWN with those unacceptable FAQs.. terminus 1 Link to comment Share on other sites More sharing options...
Yvonny Posted May 23, 2020 Share Posted May 23, 2020 VPN is basically cuz some countries block games like this, for whatever reason and with that it restricts accesiblity for the game Aliviax 1 Link to comment Share on other sites More sharing options...
saratravslave Posted May 23, 2020 Share Posted May 23, 2020 1 minute ago, Yvonny said: VPN is basically cuz some countries block games like this, for whatever reason and with that it restricts accesiblity for the game VPN is basically an excuse cuz they are NOT able to fix the game in 8 days.. terminus 1 Link to comment Share on other sites More sharing options...
Yvonny Posted May 23, 2020 Share Posted May 23, 2020 VPN is not an excuse, you basically use an VPN if you are restricted to use a service, for example Disney+ it wanst available everywhere so people used a VPN to get access to it in a country where it wasnt released yet Aliviax 1 Link to comment Share on other sites More sharing options...
saratravslave Posted May 23, 2020 Share Posted May 23, 2020 8 minutes ago, Yvonny said: VPN is not an excuse, you basically use an VPN if you are restricted to use a service, for example Disney+ it wanst available everywhere so people used a VPN to get access to it in a country where it wasnt released yet But this works if you install the game the first time and does not work. We are playing since MONTHS and all went good until last week. And, last thing, free VPN sucks. We need to pay another service (after paying to play the game) just to TRY reconnect and it still doesn't work? Nice.. terminus 1 Link to comment Share on other sites More sharing options...
Aliviax Posted May 23, 2020 Share Posted May 23, 2020 52 minutes ago, Yvonny said: VPN is not an excuse, you basically use an VPN if you are restricted to use a service, for example Disney+ it wanst available everywhere so people used a VPN to get access to it in a country where it wasnt released yet to add to ur post that i found it correct vpn also allows to ur connection to bypass a center that has issues example : player house>>>>local box>>>>>center(ur country)>>>>>conection pass through another center in some other country >>>>>then another center in another country >>>>and another>>>and another>>>and another>>>and another>>>> 3dxchat server ...So many stuff can go wrong in a previous center so a VPN in this cace might give you a different path bypassing a broken or a low lvl sevice center making ur connection work (for everyone to read) thats the purpose of a vpn among other stuff Link to comment Share on other sites More sharing options...
Lisa Posted May 23, 2020 Share Posted May 23, 2020 Hi all! Problems with the server can be solved by redoing the server architecture. We are currently developing a new solution. We will announce the start of testing a new server. It is useless to create new topics about server problems. Thank you for understanding. Borlto 1 Link to comment Share on other sites More sharing options...
Recommended Posts