Ketti Posted May 19, 2020 Share Posted May 19, 2020 Hello everyone. When I am alone in the room, the game works. But as soon as someone else appears, the connection is lost immediately. Who has the same problem and how to solve it? I reinstalled the game, added it to the list of exceptions, nothing helps. Link to comment Share on other sites More sharing options...
Destinee Posted May 20, 2020 Share Posted May 20, 2020 I am also having this exact issue back to back after the 4 days attack. I am able to load my home and be stable when alone but as soon as i invite someone i loose connection. Any public room forget it , the room loads fast i see one at best two others then the dreaded red disconnect. Hope this issue gets investigated soon. Link to comment Share on other sites More sharing options...
clie Posted May 20, 2020 Share Posted May 20, 2020 i also cant recevie any words and it cant show any buliding.just almost like some kind of bug cant read or write to anyone Link to comment Share on other sites More sharing options...
CallmeSuzi Posted May 20, 2020 Share Posted May 20, 2020 I"m having the same problem. It seems like the room loads but as soon as other AV's need to load you get the disconnect. I even invited someone over to my apartment and it reloaded and it disconnected before they showed up. Maybe it helps the admin in troubleshooting or maybe it's nothing. Link to comment Share on other sites More sharing options...
GinaBlond Posted May 20, 2020 Share Posted May 20, 2020 I have also this Problem..i try to install new but it doesnt. works.. Link to comment Share on other sites More sharing options...
Rondon Posted May 20, 2020 Share Posted May 20, 2020 My friend is having the same issue, support just told her to allow the application through her firewall but that was already done and did not fix it, just make sure ya'll open a ticket with the support so they can see they got multiple people affected by that issue and start working on it. MissD and Nikki 2 Link to comment Share on other sites More sharing options...
Destinee Posted May 20, 2020 Share Posted May 20, 2020 My support person replied with please use a VPN and a link to the download, why do we need other resources to fix this? and question is will it FIX the issues we are having? Ive paid enough for this game let alone pay another company for something i shouldn't need. And will the free VPN work? Anyone downloaded this VPN thing? I joined to relax not stress. Sorry just venting 4 days down due to attack followed by another full day of stuck at home or be disconnected every time i travel or invite a friend is frustrating. Link to comment Share on other sites More sharing options...
GinaBlond Posted May 20, 2020 Share Posted May 20, 2020 Yes Right Destinee, i am over three year here , but never i have so much Problems to use it. i hope, they make soon an update Link to comment Share on other sites More sharing options...
Ketti Posted May 20, 2020 Author Share Posted May 20, 2020 As soon as I started using VPN, the game began to work normally. I think this is wrong. Money was paid for the game and I should not use other paid programs. Link to comment Share on other sites More sharing options...
terminus Posted May 20, 2020 Share Posted May 20, 2020 (edited) Today is really bad! Lags everytime, entering in a room take minutes to load all people, 20 sec. to hug, if some hug me, i will be blocked. Room list take long time to show. Even chat lagging. I see me in a place but other people see me in other position. What happening in last weeks? It's a pay game, if i pay i wanna good service. Some devs can answer please?? Edited May 20, 2020 by terminus Link to comment Share on other sites More sharing options...
XanderX Posted May 21, 2020 Share Posted May 21, 2020 Seems like not only me met this problem. Once i enter the room, the room loaded but haven't sync with others. Devs, please fix it as soon as possble. Link to comment Share on other sites More sharing options...
MeiLing Posted May 21, 2020 Share Posted May 21, 2020 Have you updated the game? Link to comment Share on other sites More sharing options...
DuskyDawn Posted May 21, 2020 Share Posted May 21, 2020 The new update (415) didn't changed anything, unfortumately. I still have the same Problems. The game disconnects every time I enter a room after a few seconds Link to comment Share on other sites More sharing options...
PluushPuussy Posted May 21, 2020 Share Posted May 21, 2020 Now some of us can't view profiles again. Link to comment Share on other sites More sharing options...
Charlie Masterson Posted May 21, 2020 Share Posted May 21, 2020 3 minutes ago, PluushPuussy said: Now some of us can't view profiles again. Keep bashing the "My Profile" button. It'll come up after a few times. PluushPuussy 1 Link to comment Share on other sites More sharing options...
clie Posted May 21, 2020 Share Posted May 21, 2020 415.still same.... Link to comment Share on other sites More sharing options...
Takisa Posted May 21, 2020 Share Posted May 21, 2020 (edited) To play other games on Korean Chinese Japanese servers, you also sometimes need vpn. p.s. The developers are doing everything possible so that there are no problems with the connection, do not blame them for the fact that someone bad is trying to ruin your game. if nothing else helps try to contact support directly outside the forumhttps://3dxchat.com/support/ Edited May 21, 2020 by Takisa Link to comment Share on other sites More sharing options...
JULIO732@HOTMAIL.COM Posted May 21, 2020 Share Posted May 21, 2020 On 5/19/2020 at 9:02 PM, Destinee said: I am also having this exact issue back to back after the 4 days attack. I am able to load my home and be stable when alone but as soon as i invite someone i loose connection. Any public room forget it , the room loads fast i see one at best two others then the dreaded red disconnect. Hope this issue gets investigated soon. im having the same problem fr0m 7days now, please do something to fix this problem Link to comment Share on other sites More sharing options...
JULIO732@HOTMAIL.COM Posted May 21, 2020 Share Posted May 21, 2020 p Link to comment Share on other sites More sharing options...
JULIO732@HOTMAIL.COM Posted May 21, 2020 Share Posted May 21, 2020 PLEASE HELP US WITH THIS CONNECTION LOST PROBLEM Link to comment Share on other sites More sharing options...
MeiLing Posted May 21, 2020 Share Posted May 21, 2020 have you updated the game? Link to comment Share on other sites More sharing options...
XanderX Posted May 21, 2020 Share Posted May 21, 2020 3 hours ago, MeiLing said: Have you updated the game? Yep Link to comment Share on other sites More sharing options...
Destinee Posted May 21, 2020 Share Posted May 21, 2020 NEW PATCH DID NOTHING TO FIX THIS CONTINUING ISSUE !!! 7 days of compensation pfft!!!!! We are well past 7 broken game days. One pose I like but stating bug fix is extremely vague..... what bugs were fixed EXACTLY? Link to comment Share on other sites More sharing options...
Destinee Posted May 21, 2020 Share Posted May 21, 2020 AND AGAIN SERVER IS DOWN WTF Queue, LOAD and disconnect !!!! Queue, LOAD and disconnect !!!! Queue, LOAD and disconnect !!!! bla bla bla PluushPuussy 1 Link to comment Share on other sites More sharing options...
totalrage007 Posted May 21, 2020 Share Posted May 21, 2020 I can't even stay on for 1 minute PluushPuussy 1 Link to comment Share on other sites More sharing options...
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