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Showing results for tags 'account support'.
Found 2 results
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Yo this is my first post, not sure where to put it but i need some help. Its kind of complicated and i'm not even sure if anyone here is from the support that can help me out but....I need to switch the email address associated with my account. There are 2 issues though, I do not remember my 3DX password, and the email associated on the account is super old and no longer active. To reset my password through the "forgot password" wont help because it will send the password to an email address that no longer exists or one that might belong to someone else. If anyone here can help beyond directing me to the contact support page that'd be great. I have my order ID, product info, digital receipt for the purchase for verification.
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Hello. Now this doesn't apply to me but a friend of mine, I had shown him images from the game and told him a few things about it so he wanted to give it a try. He signed up yesterday, payment went through I'm told but he didn't get his email stating his password so he couldn't log in. I thought that was strange since it's usually instant so I told him to send a message over to support which he did, he hasn't gotten reply there either. Curious about something, I tried to make a different account on these forums, worked fine except that I can't get the email verification email either, tried both Hotmail and Gmail and tried getting it to resend it multiple times, didn't get a thing, not even in the spam folder. So are there technical difficulties preventing people from receiving messages from Sexgamedevil ?
