Search the Community
Showing results for tags 'Renewal subscription account'.
Found 1 result
-
So I recently wanted to renew my subscription on an older account, but when I filled out the page during the purchase through the third party vendor I used the e-mail address I use when making online purchases instead of the e-mail I had previously signed up with. So instead of renewing my old account, it basically made me a new member, meaning I cannot access all of my old friends, and my old avatars. I really don't want to start from scratch. I've contacted customer support 3 times already with no response, and it has been over 2 weeks since my first request, and 5 days since my latest request, so I'm not being impatient. I'm afraid if it doesn't get resolved, I'll be saying my goodbyes to this game....
