TimUK

Don't be ridiculous. You are not entitled to any explanations, promises, investigations, plans of action, responses to customer feedback etc etc etc. You might like it, but you're certainly not entitled to it. As for responses to customer feedback, well given the way some people (who have now been banned) talked about Gizmo in the last few days on here, the abuse and the allegations that were thrown around by a small number of idiots, I really wouldn't blame him if he doesn't feel like replying to anyone. It's a game. Shit happens. Big deal. Yesterday the world remembered the 7 million who died fighting to give you all your freedom and all people here can do is whine about an imaginary world that doesn't actually exist beyond their imagination. In short, get some perspective.

With reference to Beth's 'Just to annoy people' comment... it's British humour I'm afraid. Some may not like it here but, you know, that's the way we are.