Ketti

Yesterday I was also banned. Apparently for the fact that he wrote two messages in the world chat.

1 hour ago, Leopardus said:

Sorry to hear you have experienced problems. Are you sure you were banned as opposed to blocked for too many login attempts?  The latter can apparently happen when trying to log back in a few times in a short period following disconnects.

Disconnect issues can occur for various reasons and there are various threads in the Technical Support which discuss potential remedies, although sometimes it is a temporary problem with the underlying servers which you can't do anything about except wait and try later.

 

I was banned. Reason: "Chat advertising". But I sent two messages to general chat and several messages to local chat. Where and what did I advertise?

Good evening everyone. Now I entered the game. After a few minutes, the connection was lost. I went in again. Again the same thing. The third time I was informed that my account was banned. I want to know why?

Good afternoon. When I enter the game and I am alone, the game works fine, but as soon as someone appears or I go into the room with a lot of people, the connection is immediately lost. I solved this problem using VPN. As soon as I turn on the VPN, the game works fine. I paid money for the game, and I should not use other programs (especially paid ones) for the game. I understand that the attack is on, but I hope that when everything normalizes, it will be possible to play without VPN. I would like to receive comments on this subject from the support service.

As soon as I started using VPN, the game began to work normally. I think this is wrong. Money was paid for the game and I should not use other paid programs.

Hello everyone. When I am alone in the room, the game works. But as soon as someone else appears, the connection is lost immediately. Who has the same problem and how to solve it? I reinstalled the game, added it to the list of exceptions, nothing helps.

I have the same problem. Everything is fine in my room, but as soon as I go to another room the connection is lost.