Carla

Hi, Carla Welcome to 3dx Forum. Pretty sure the 3dx Geek Squad is out for the weekend… so I’ll play the sub until they return on Monday.

Though not a techie I am a user and once a newbie too with the same problem. I think. 

Since I don’t know where you are losing your mousey, I’ll offer up two tips:

• I am a Win10 user… for me the F5 key enables/disables mouse in general

• But while in 3dx World… ( SHIFT + C ) finds where mousey is hiding.

Hope this helps… if not here is a link to the one of many helpful threads in our Forum halls.

https://3dxforum.com/index.php?/topic/8393-cursor-goes-missing/&tab=comments#comment-343173

If this is no help… try the Forum Search Tool it makes for a helpful Librarian. If not… the Geek Squad aka 3dx Help comes back on Monday

Good luck.

Oh Hiya thank you so much I managed to get it going and the Mouse does not runaway :). I just can't download any profile pictures now.