PeterHard

Probably a known issue but i can not fidn it easy. I made a room. Started with an empty floor. Later i put on lockers with doors. Some open most not. Lockers stand on a recatangle higher than the floor. The moment i walk to the locker with the door open I fall thru the floor in front of the locker... Is this a well known bug ? what did I do wrong?  

1 hour ago, Leopardus said:

Billing issues won't get fixed via this forum.  I would recommend you contact 3dxchat support (I think you have the contact email from another thead) or BMT Micro (refer to the billing receipt email for details).

thanks. But the amex issues is not really a billing issue. Seems that you can not pay with amex thats why i ask forum for other ways without creditcard to pay for a new account. 

2 minutes ago, PeterHard said:

Instead of renewing my membership I bought gametime for a friend code for 12 months. I activated this code in the Members Area of the 3dxchat webpage. But the extra 12 months gametime is not shown. 

Instead BMT Micro is sending me a mail that they are not able to process the rebilling of my subscription. They send me a bill with 91.99 USD Ex VAT so 111 USD incl VAT. What is the problem here?

Is someone trying to rip me off here? A 12 months subcription is 55 USD inclding VAT. Not 111 USD. 

I am sure this is not correct. Any help?  

If I bought a Gametime code for a friend why does the members Area webpage allow me to put in that same gametime code to be activated and then it doesnt work because i am not a friend? Are you Serious? What a joke. 

Instead of renewing my membership I bought gametime for a friend code for 12 months. I activated this code in the Members Area of the 3dxchat webpage. But the extra 12 months gametime is not shown. 

Instead BMT Micro is sending me a mail that they are not able to process the rebilling of my subscription. They send me a bill with 91.99 USD Ex VAT so 111 USD incl VAT. What is the problem here?

Is someone trying to rip me off here? A 12 months subcription is 55 USD inclding VAT. Not 111 USD. 

I am sure this is not correct. Any help?  

30 minutes ago, Leathium said:

I suggest messaging the support about that, as you will only bait scams to track you in the forums.

Good suggeston!

I like to buy a new account for a friend or myself. But when I try to pay with AMEX Credit card it is not accepted. I have already bought accounts in the past when I still had my visa card. But I changed credit card company. I have a Klarna account to pay for additional gametime but I can not pay a new account with this. 

Any suggestions for alternative payment of new accounts?

All works well now afetr deleting and reinstall of my avi. Cost me some credits but hey it was a lesson for me. Thanks everyone for comments. 

On 11/9/2021 at 9:54 PM, MissD said:

The logic is that everyone on the stable server wouldn't be able to see the new beta items therefore resulting in bugs, you had the option to invite people to your apartment in this beta.

The point of this beta was to sort out any bugs before making it a final release, not to give people some free "promo". 
Also I don't see why you are disappointed, it was all written in the beta disclaimer before you downloaded it.

On 11/12/2021 at 12:11 PM, Diana Prince said:

You need to contact support or Eva_Support#4730 on Discord. They can reset your avi hopefully.

Thanks I deleted and reinstalled my avi. All works well. It is lieka reset. Only thing was I had to buy some credits because i had not enough . 

On 11/12/2021 at 7:27 PM, MeiLing said:

Please contact Eva_Support#4730 on discord. She'll reset your Avatar for you.

Thanks Mei Ling. All is well now. i bought credits to delete my avi, since i had not enough,  and re install it with the same name so my friendslist did not dissappear. 

On 11/12/2021 at 7:00 PM, RiaHelli said:

doesnt help, if you got a backup but cant login with your char, because the beta is down to upload your backup again and then log in to normal client

Hey all is well now ! i paid 7000 credits to delete and re-install my avi.  I had only 3000 at the moment this happened. Now all is fine . 

On 11/8/2021 at 3:05 PM, Gizmo said:

Dear players,
This is a bug reports topic for build 434 (public test).
You can also report bugs here https://3dxchat.com/core/bugreport.php

Let's make the game better together!
Thank you for your help!

Well I can not play 2.7 anymore after i put on 2.8 shoes... why was here no use case for in your development? You can predict that people will not read all the info...)

On 11/9/2021 at 9:54 PM, MissD said:

The logic is that everyone on the stable server wouldn't be able to see the new beta items therefore resulting in bugs, you had the option to invite people to your apartment in this beta.

The point of this beta was to sort out any bugs before making it a final release, not to give people some free "promo". 
Also I don't see why you are disappointed, it was all written in the beta disclaimer before you downloaded it.

However it is still dissappointing. I need to wait until they run 2.8 aain or need to buy credits to delete my character. This siuaion could have been foreseen. It is a simple use case in their development.  They probably forgot to put. 

2 hours ago, Yvonny said:

Could just reinstall 2.8 take the shoes off and everything else new you had on , join your own room to save it and then go back to 2.7

 

I managed to reinstall 2.8  . But when i login I get server undergoing maintenance. Will have to wait. Your option might well work. I will try. Regards 

5 minutes ago, ColinDude said:

!!! Disclaimer of this test release
1. Make a back-up of your worlds and the appearance of your avatar(s)
2. Avatars and worlds saved in the test client will NOT work in the stable version

I did not save the new shoes. 

15 minutes ago, ColinDude said:

Basically everything you mention in your post was mentioned here:

https://3dxforum.com/index.php?/topic/13568-build-434-public-test

Unfortunately it did not exactly say I should keep my old shoes... 

5 minutes ago, Xizi said:

 

   ...some people...

Yeah I know... but I could still mke the point that 3dx needs to make these trails idiot proof... 

12 minutes ago, Yvonny said:

Could just reinstall 2.8 take the shoes off and everything else new you had on , join your own room to save it and then go back to 2.7

 

Might be a solution. But I also need to download 2.8 again... the link is just gone for a while.... my bad luck i guess.

I tried the public test yesterday of 2.8. To my dissappointment I could not join the other rooms but just my own. What is the point oif this ?? What is the logic behind this? 

So I deleted 2.8 as I was dissappointed. 

To make matters worse: i changed my shoes in 2.8 for new style 2.8  shoes. So after I deleted 2.8 I restarted 2.7 again. But now my avi will not appear in my character editor.... So I can not play the game anymore.. Also when i directly jump to a location I see my feet naked and myself black.....  I must now pay credits to delete and create a new avi. how nice. 

Next time if you do a trial please make a free version of it accessible and playable for people also outside 3DX. Consider it also as a promotion version for one month for example.  What is the point of trying out features only in your apartment?? 

This still falls under the community rules, especially since a few people who have access to this 'hack' are using it to bully other players.

It is still possible now in october 2017 to see other people accounts. This is unaacpetable froma privacy point of view. I play this game under assumption that also the privacy of my other accounts can not be seen or disclosed. The players using pandora to bully me are making me feel vulnerable and I think about stopping this game. The suggestion by Gizmo to take other accounts to avoid this is ridiculous. It will cost me triple money. I know 3DX wants us to pay more and more. But if 3DX provides in max 3 accounts for one subscription then 3DX should guarantee that those other 2 accounts can not be seen by others.