I understand certain keywords result in an instant ban, but can we at least have them go to a chat mute so the account can be looked at instead, or message with a warning so the user understands why its not smoothing to say.
The chat system already removes whatever the link or words were, I myself was a victim of this auto ban, no warning, no mute, just a permanent ban I had to appeal. I don't know If I'll get in trouble for talking about the issue here as well, I think this response is a little too draconian in response. And may push people out of the community as they get mercilessly hit with bans for saying something they had no way of knowing if they were not aware it was instant ban, even if it is in the terms of service.
I had to speak up, I love our community and I don't want its members being punished so harshly when we have other methods we could take.
Tl;dr : Tone the instant chat bans down, mutes and removal of the links or words instead with warning messages.
Also as a quick mention, not banned atm. Just a screenshot for proof that I was, delete this message if its against another TOS part I missed >;<