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I want to bring this to the attention to the Developers

account blocked no explanation devs silent response

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#1 Gelda

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Posted 12 February 2019 - 12:17 AM

Today, my in game wife, SanguineRain, tried to log in to 3DX....Attached File  1de5624ecd2d74a18f7ae66cfdafe975.png   13.7KB   38 downloads

As you can see, she has been blocked. I want the devs to give the reason as to why. Please.

 



#2 chloe

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Posted 12 February 2019 - 12:19 AM

Maybe click on why? ... and you you think itrs a good idea to share her mail address to the public? Better delete this and write a support mail.


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#3 Gelda

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Posted 12 February 2019 - 12:28 AM

Maybe click on why? ... and you you think itrs a good idea to share her mail address to the public? Better delete this and write a support mail.

(Fixed) She clicked on why, all it did was bring to the homepage.



#4 chloe

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Posted 12 February 2019 - 12:31 AM

I never saw this screen before.... maybe a payment issue?



#5 Gelda

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Posted 12 February 2019 - 12:33 AM

I'll ask her to see if she's paid



#6 Sleeper_Girl

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Posted 12 February 2019 - 12:34 AM

Maybe she should check her email to see if they sent her a reason why, or log into the user area on the web site they just added, maybe it will explain there why this happened.

#7 Gelda

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Posted 12 February 2019 - 12:36 AM

It says she still has plenty of time left



#8 Sleeper_Girl

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Posted 12 February 2019 - 12:40 AM

I never saw this screen before.... maybe a payment issue?

I have never seen that message when my membership expired, so I doubt that is the reason. Going to assume the term blocked means suspended, maybe she broke one of their rules.
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#9 Gelda

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Posted 12 February 2019 - 12:49 AM

I asked her, but I don't know which rule she could've possibly broke



#10 Sleeper_Girl

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Posted 12 February 2019 - 12:54 AM

I asked her, but I don't know which rule she could've possibly broke

I am shocked someone got blocked or suspended on the game more than anything else, I always thought that was just a myth. On forums I know it's different. Most of the people on forums who have been blocked or banned are people RobT made false reports about because they didn't like him. But I wish you luck finding the answer.


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#11 Twiggy

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Posted 12 February 2019 - 02:57 AM

Seems you are not the only one this has happened to.

http://www.3dxforum....topic.php?t=200



#12 Gelda

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Posted 12 February 2019 - 03:13 AM

Seems you are not the only one this has happened to.

http://www.3dxforum....topic.php?t=200

Really now? Strange...



#13 Gelda

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Posted 12 February 2019 - 03:18 AM

I'm not French, so I've no idea what this says


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#14 Xandisweet

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Posted 12 February 2019 - 04:20 AM

Hiya Josie <(^.^)>

#15 Xandisweet

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Posted 12 February 2019 - 04:24 AM

"I'm on this game only for 3 days
and this morning, write me "account blocked",
inaaadmissible, I pay 23 € for not playing!?!"

"Try to restore the original dll file if you have ever installed a mod."

"And if it does not work contact them directly to know the reasons for this blockage. They do not do it for no reason.
Good luck."

#16 Gelda

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Posted 12 February 2019 - 04:27 AM

"I'm on this game only for 3 days
and this morning, write me "account blocked",
inaaadmissible, I pay 23 € for not playing!?!"

"Try to restore the original dll file if you have ever installed a mod."

"And if it does not work contact them directly to know the reasons for this blockage. They do not do it for no reason.
Good luck."

Hey Sandy. Thanks, i'll try letting her know about the mod thing when she's awake again.



#17 Xandisweet

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Posted 12 February 2019 - 04:30 AM

Hey Sandy. Thanks, i'll try letting her know about the mod thing when she's awake again.


Hope it helps. Seems the lack of moderation is extended to the game. I hope some subpar hacker didn't kidnap Gizmo.

#18 Anaganda

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Posted 12 February 2019 - 08:03 AM

maybe she broke one of their rules, you could probably ask Mar_Mohan about those, she has them all memorized and she can copy and paste them for you about 200 times.

 

 

On forums I know it's different. Most of the people on forums who have been blocked or banned are people RobT made false reports about because they didn't like him. But I wish you luck finding the answer.

What does Mar and Rob have to do with any of this? Are you this obsessed with them that you can't help the need to bring them up in a post that has nothing to do with them from a person who is totally unrelated to them? or are you just trying to provoke them into saying something to you, so you can later whine and call them trolls?


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#19 Sleeper_Girl

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Posted 12 February 2019 - 08:40 AM

What does Mar and Rob have to do with any of this? Are you this obsessed with them that you can't help the need to bring them up in a post that has nothing to do with them from a person who is totally unrelated to them? or are you just trying to provoke them into saying something to you, so you can later whine and call them trolls?


So incredibly sorry sir. Edited those parts out. We would not want anymore whining about it as you say.

#20 Sleeper_Girl

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Posted 12 February 2019 - 08:43 AM

i dont ever make false reports, i just say make it happen, jealous much?


How’s that been working for you lately JJ? LOL :lol:


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