Jump to content


Need Assistance

subscription update failed help

  • Please log in to reply
2 replies to this topic

#1 jadlynn



  • Members
  • Pip
  • 1 posts

Posted 16 November 2018 - 07:17 PM

I have a gift subscription to 3Dx, but when I tried to install the update it failed and now I'm getting a message that my account doesn't exist. Can I get some assistance, please?

#2 Shanti



  • Members
  • PipPipPip
  • 1,648 posts
  • LocationASSylum

Posted 16 November 2018 - 07:53 PM

You already redeemed the gift card from here ?



I would suggest to uninstall the game, and have a fresh reinstallation.

And make sure there are no typos on email or password.

#3 hopealicious



  • Members
  • Pip
  • 1 posts

Posted 17 November 2018 - 03:04 AM

Since this post has something to do with gift cards... The buy game time for a friend button is not working and there are no links I can find to the old way of purchasing time for a friend.  Can anyone send me in the right direction? 

Also tagged with one or more of these keywords: subscription, update failed, help

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users