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subscription update failed help

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#1 jadlynn

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Posted 16 November 2018 - 07:17 PM

I have a gift subscription to 3Dx, but when I tried to install the update it failed and now I'm getting a message that my account doesn't exist. Can I get some assistance, please?



#2 Shanti

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Posted 16 November 2018 - 07:53 PM

You already redeemed the gift card from here ?

http://3dxchat.com/p...id-account.html

 

I would suggest to uninstall the game, and have a fresh reinstallation.

And make sure there are no typos on email or password.



#3 hopealicious

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Posted 17 November 2018 - 03:04 AM

Since this post has something to do with gift cards... The buy game time for a friend button is not working and there are no links I can find to the old way of purchasing time for a friend.  Can anyone send me in the right direction? 





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