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SERVER DOWN

server down lost connection

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#21 MeiLing

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Posted 18 April 2018 - 10:51 AM

Guys take a little bit, we are still working on updating the server. And after the release, stability should be good.

 

I hope the load balancing would be better...less on computer and more on server.



#22 Tauri

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Posted 18 April 2018 - 10:55 AM

-Removed



#23 KimmyFox

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Posted 18 April 2018 - 02:11 PM

How about putting cap on KB size on user room files when they're being opened publicly to encourage users to moderate their build sizes? Sure it would help the server stability somewhat too, if server send message when uploading about room file being too big, and message ask user to reduce objects and file size and try again. Don't see why files need to use above 300 - 400KB easy to make nice rooms below 300KB, there so many rooms being over-tuned with excess items causing either mild hic ups, lag or chops if you don't run top end PCs. So hard to picture this is not causing some strain on server too if it is for user within those rooms, maybe this could help to improve server performance while more permanent solutions is introduced.



#24 LenaFox

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Posted 18 April 2018 - 03:07 PM

Agree with you Kimmy,  if the size doesn't kill you, the huge places will.  Try to put a size warning display as you are designing your places.   That could be at the saving point or better yet before you go an try to save it.



#25 Wendy

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Posted 18 April 2018 - 03:45 PM

Kimmy, Lena... A file size limit on user worlds would honestly cause a riot. My room is 960 kb and it's not even finished. If you take a look at other social games like Second Life or VRChat you should expect to be downloading several megabytes worth of content every time you enter a room. Even within 3DXChat alone there's user galleries and each picture is averaging about 400-600 kb. Now imagine you're clicking through lots of profiles in Sin Club or whatever. That's a lot of downloading.

 

So basically the user room file sizes don't matter at all. Whether a user's computer is strong enough to run things smoothly is entirely a client-side problem. It doesn't have anything to do with the server. I mean, yeah, we all wanna see these server issues come to a close but ya'll are suggesting things that would outright neuter the game's growing potential. Gizmo said updates are coming so just chill out and wait. 


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#26 Rage153

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Posted 19 April 2018 - 03:40 PM

ok, i give up, i did everything to get my game work again, 

i can update it ,  no firewall or antivirus issues ,    but i still cant log in ,   everytime when i want to log in,  i got the message "Cannot connect to the Server"      i really REALLY NEED HELP  !!  please


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#27 Robi

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Posted 19 April 2018 - 03:49 PM

pm the support



#28 MissD

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Posted 19 April 2018 - 04:45 PM

ok, i give up, i did everything to get my game work again, 

i can update it ,  no firewall or antivirus issues ,    but i still cant log in ,   everytime when i want to log in,  i got the message "Cannot connect to the Server"      i really REALLY NEED HELP  !!  please

 

Did you contact support ?



#29 Deeborah

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Posted 02 May 2018 - 10:18 AM

It seems to me that since approximativelly 2 weeks, there is no more crash server. Am I correct or just lucky ?



#30 MissD

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Posted 03 May 2018 - 04:02 PM

I think you would have noticed it here, if there had been anymore crashes :P


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#31 RobT

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Posted 03 May 2018 - 04:47 PM

forums didnt explode so no :P


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#32 Vaughan_Rarius

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Posted 06 May 2018 - 04:41 PM

This is getting bloody annoying now.

 

Its taking me several times to log in , and when i eventually do the game crashes.

 

When I log in again, I find I'm in the game on my ownsome.  No members list of rooms, no one online, just me wandering about with the timbleweed rolling.

 

Inevitably I crash again only to repeat the whole process again...

 

Is there anyone out thereeeeeeeeeeeeeeeeeeeeeeeeeeeeeee?

 

tumbleweeds01_640-5870226c5f9b584db38600

 

img_2102_custom-8bad2b11e57f3ebf49469c82



#33 Briana

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Posted 07 May 2018 - 02:18 AM

Just listen at this during that time



#34 charlescheng

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Posted 17 May 2018 - 05:32 PM

i want ask a question. i can not update the version of 375. 

i want to reinstall the game. but i want to redownload the game only the version of 374.

why not update in the website. why i can not update the newest version of 375.

please give me a explanation. thanks



#35 sexyPJ

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Posted 19 June 2018 - 12:45 PM

Anyone else not able to log in currently? Times is 7:44am CDT, U S.



#36 Twiggy

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Posted 19 June 2018 - 12:52 PM

I think it is down again, is it ?



#37 Elishi

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Posted 19 June 2018 - 12:53 PM

Yea, when I open the app to log in it says there is no internet connection to the server or something, and 3dxchat.com is down with a "Bad gateway" error on the host side.



#38 clive

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Posted 19 June 2018 - 12:53 PM

oh good.... im not the only one... :D



#39 Stefia

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Posted 19 June 2018 - 12:53 PM

yes same for me servors down



#40 DJSuperman

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Posted 19 June 2018 - 12:54 PM

/me sweet perfect time to add eject button for room owners....take the whole day...git er dun lol





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