rylinn Posted August 22, 2014 Share Posted August 22, 2014 hey everyone, i'm back from my trip to france and i want to renew my membership, so i did but i never received the email with my new login details :/ :/ does anybody know what i have to do? or just wait? xoxo rylinn Link to comment Share on other sites More sharing options...
Nymphpott Posted August 22, 2014 Share Posted August 22, 2014 Did you get any email what so ever from BMTMicro? Check your spam folder maybe? Usually you get something instantly saying they are processing your order.. Or just a email sending you details.. Check your CC info.. If they took the cash out and transaction was made with no email sent back your way what so ever. you may want to get ahold of customer service.. mysterico and Rochi 2 Link to comment Share on other sites More sharing options...
rylinn Posted August 22, 2014 Author Share Posted August 22, 2014 hey nymphpott thanks for your answer i did get a bmt micro receipt, and the activation code, i pay my membership with the paypal option but i didn't get billed yet so i might receive the login detail email when i get billed, don't know whats going on but i'll check it again later as long as i'm not getting billed i'm not worried i do have the activation code though, and i did redeem it but no email... anyways i'll check it later xoxo rylinn Link to comment Share on other sites More sharing options...
MikeyZA Posted August 22, 2014 Share Posted August 22, 2014 Also, normally, if payment is instant you also get a page that loads with your username, password and confirmation. If you did not get that screen, it means you just have to wait for paypal to process Link to comment Share on other sites More sharing options...
rylinn Posted August 22, 2014 Author Share Posted August 22, 2014 okay so i just got billed and still didn't receive the login information..... this is kinda annoying now :/ Link to comment Share on other sites More sharing options...
rylinn Posted August 22, 2014 Author Share Posted August 22, 2014 nevermind found the email... but i've made a big mistake, i accidentally said that they had to send the email to my hotmail account, but originally my rylinn character was on my gmail account, so now i've lost my character :/ can this be fixed or not? Link to comment Share on other sites More sharing options...
Abbey Posted August 22, 2014 Share Posted August 22, 2014 Welcome back Link to comment Share on other sites More sharing options...
rylinn Posted August 22, 2014 Author Share Posted August 22, 2014 thanks but now i've lost all my friends and my original character... so i will be called rylinnx ingame from now on Link to comment Share on other sites More sharing options...
Abbey Posted August 22, 2014 Share Posted August 22, 2014 I think if you resub again and register with your original accounts email address it should just link you right back to the dormant account. It might be worth asking Admin for details hope it helps a bit. Link to comment Share on other sites More sharing options...
rylinn Posted August 22, 2014 Author Share Posted August 22, 2014 yea i'll contact an admin but i just want them to move this membership to my original account, otherwise i'll have to play on this account until my membership expires i don't want to do that Link to comment Share on other sites More sharing options...
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