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Anybody else has connection problems?


Florian

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Since a few hours I have serious problems maintaining a connection to the game, logging in once I get kicked, or accessing this website, including the forum.

 

Here's a tracert (in german, but you should still get it):

 

Routenverfolgung zu 3dxchat.com [198.105.215.52] über maximal 30 Abschnitte:
 
  1    <1 ms    <1 ms    <1 ms  alice.box [192.168.1.1]
  2    41 ms    31 ms    31 ms  213.191.64.231
  3    30 ms    29 ms    30 ms  62.109.70.136
  4    30 ms    30 ms    30 ms  po21.vr02.fra.de.hansenet.net [62.109.70.5]
  5    30 ms    30 ms    30 ms  ae0-0-grtfraix4.red.telefonica-wholesale.net [84.16.7.185]
  6    43 ms    45 ms    46 ms  Te0-4-0-10-grtlontlw1.red.telefonica-wholesale.net [5.53.5.2]
  7   114 ms   116 ms   116 ms  Xe1-0-4-0-grtnycpt2.red.telefonica-wholesale.net [213.140.36.193]
  8   221 ms   186 ms   186 ms  Xe1-0-0-0-grtpaopx3.red.telefonica-wholesale.net [94.142.119.53]
  9   203 ms   191 ms   184 ms  xe-3-1-1.mpr1.pao1.us.above.net [64.125.13.113]
 10   199 ms   220 ms   191 ms  ae6.cr1.sjc2.us.above.net [64.125.31.45]
 11   195 ms   211 ms   213 ms  xe-0-3-0.cr1.lax112.us.above.net [64.125.26.25]
 12     *        *      210 ms  ae0.mpr1.slc1.us.above.net [64.125.20.238]
 13     *        *        *     Zeitüberschreitung der Anforderung.
 14     *        *        *     Zeitüberschreitung der Anforderung.
 15     *        *        *     Zeitüberschreitung der Anforderung.
 16     *        *        *     Zeitüberschreitung der Anforderung.
 17     *        *        *     Zeitüberschreitung der Anforderung.
 18     *        *        *     Zeitüberschreitung der Anforderung.
 19     *        *        *     Zeitüberschreitung der Anforderung.
 20     *        *        *     Zeitüberschreitung der Anforderung.
 21     *        *        *     Zeitüberschreitung der Anforderung.
 22     *        *        *     Zeitüberschreitung der Anforderung.
 23     *        *        *     Zeitüberschreitung der Anforderung.
 24     *        *        *     Zeitüberschreitung der Anforderung.
 25     *        *        *     Zeitüberschreitung der Anforderung.
 26     *        *        *     Zeitüberschreitung der Anforderung.
 27     *        *      206 ms  3dxchat.com [198.105.215.52]
 
Ablaufverfolgung beendet.

 

 

I'm no expert but that seems to me like a problem with the 3dxchat server or it's immediate uplink.

 

 

Edit:

I actually got a tracert through without issue this time:

 

Routenverfolgung zu 3dxchat.com [198.105.215.52] über maximal 30 Abschnitte:
 
  1    <1 ms    <1 ms    <1 ms  alice.box [192.168.1.1]
  2    30 ms    31 ms    39 ms  213.191.64.231
  3    30 ms    30 ms    30 ms  62.109.70.136
  4    30 ms    30 ms    30 ms  po21.vr02.fra.de.hansenet.net [62.109.70.5]
  5    30 ms    30 ms    30 ms  ae0-0-grtfraix4.red.telefonica-wholesale.net [84.16.7.185]
  6    45 ms    44 ms   137 ms  Xe5-0-0-0-grtnycpt3.red.telefonica-wholesale.net [94.142.117.197]
  7   186 ms   118 ms   212 ms  Xe1-0-0-0-grtpaopx3.red.telefonica-wholesale.net [94.142.119.53]
  8   186 ms   258 ms   185 ms  xe-3-1-1.mpr1.pao1.us.above.net [64.125.13.113]
  9   192 ms   187 ms   186 ms  xe-3-1-1.mpr1.pao1.us.above.net [64.125.13.113]
 10   193 ms   194 ms   194 ms  xe-0-3-0.cr1.lax112.us.above.net [64.125.26.25]
 11   215 ms   211 ms   194 ms  xe-0-3-0.cr1.lax112.us.above.net [64.125.26.25]
 12   215 ms   208 ms   217 ms  ae0.mpr1.slc1.us.above.net [64.125.20.238]
 13   207 ms   207 ms   208 ms  208.184.34.186.IPYX-068416-004-ZYO.above.net [208.184.34.186]
 14   208 ms   206 ms   206 ms  206.130.126.10.west-datacenter.net [206.130.126.10]
 15   204 ms   206 ms   206 ms  3dxchat.com [198.105.215.52]
 
Ablaufverfolgung beendet.
 
It seems steps #13 and #14 were completely unreachable in the above one, so seems they're the issue there.
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There's this topic about it.

http://3dxchat.com/forum/index.php?/topic/381-connection-lost-upon-entering-public-areas/

 

There are quite few people with same problem... me included.

Luckily for me it happens only twice a day usually.

 

 

If it happens too much it seems only workaround is to use VPN for now.

Or set fps to 30... some people said that helps too for some wierd reason.

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i'm not sure how 30 fps could help as I can't reach the website either in that time, but the VPN might be an idea.

 

When it starts it usually lasts for quite a while. I might be able to log in again after 5 minutes, but I got kicked 2 minutes later again. 5 times in a row then I gave up and did something else for a while. Then it worked again for a couple hours and now I got dropped again. Stopped it now because I'm going to bed anyway.

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2     4 ms     4 ms     4 ms  dsl-trebrasgw2-54f940-1.dhcp.inet.fi [84.249.64.1]

3     9 ms     9 ms    10 ms  hls-b1-link.telia.net [62.115.140.94]

4    17 ms    19 ms    16 ms  s-bb4-link.telia.net [213.248.64.105]

5   104 ms    38 ms    40 ms  ffm-bb1-link.telia.net [62.115.139.114]

6    40 ms    40 ms    41 ms  ffm-b2-link.telia.net [62.115.138.69]

7    38 ms    38 ms    37 ms  abovenet-ic-136943-ffm-b2.c.telia.net [213.248.94.150]

8    42 ms    41 ms    91 ms  ae8.mpr1.fra3.de.above.net [64.125.26.233]

9    61 ms    49 ms    50 ms  64.125.32.106

10   112 ms   113 ms   113 ms  xe-10-1-1.cr2.lga5.us.above.net [64.125.20.169]

11   143 ms   140 ms   143 ms  ae6.cr2.ord2.us.above.net [64.125.24.30]

12   177 ms   183 ms   197 ms  ae13.mpr2.den1.us.above.net [64.125.21.254]

13   195 ms   195 ms   196 ms  ae10.mpr1.slc1.us.above.net [64.125.21.65]

14   200 ms   197 ms   197 ms  208.184.34.186.IPYX-068416-004-ZYO.above.net [208.184.34.186]

15   196 ms   196 ms   196 ms  206.130.126.10.west-datacenter.net [206.130.126.10]

16   191 ms   193 ms   189 ms  whatihost.com [198.105.215.52]

 

Trace complete.

 

This is mine, i never had this problem and it goes through those two as well..

 


 14   200 ms   197 ms   197 ms  208.184.34.186.IPYX-068416-004-ZYO.above.net [208.184.34.186]

 15   196 ms   196 ms   196 ms  206.130.126.10.west-datacenter.net [206.130.126.10]

 

I haven't really looked at this one much.. i have no idea how to fix such routing stuff even if we knew what ip causes the problem :(

But my guess would be,

 

From Florian's traceroute:


12   215 ms   208 ms   217 ms  ae0.mpr1.slc1.us.above.net [64.125.20.238]

that the problem is between these two, without looking at the other thread anyway.. :P

13   207 ms   207 ms   208 ms  208.184.34.186.IPYX-068416-004-ZYO.above.net [208.184.34.186]


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The 30fps limit has to do with netcode and reports to and from the server. As easy an explanation I can give is that when you control your frames the tick rate of the engine falls below the server tick rate for outbound net traffic and then coincides with your frames per second pushing for example 30 updates a second vs more. It's a slight advantage and disadvantage at the same time as you end up sending less data to the server meaning your connection has more leniency for errors but you register slightly later on the server. I don't know what the tick rate of the 3DX server is but I'm going to guess it's 59.7 which is the average for 60fps based software (Xbox 360 as an example: all the servers have a tick rate of 59.7)

 

So the FPS limiter might help you quite a bit although things may seem sluggish and generally European net connections make the ones here in South Africa look like two tins and a string.

 

In terms if DCs I was having an issue the other day where as I got in I DCd constantly, so I cleaned my registry, uninstalled and reinstalled (on my SSD this time) and also set 3DX to priority traffic in my firewall and Killer NIC management software. Since then DCs have been almost non existent.

 

Sorry for the lengthy technical babble but it comes from studying programming and networking :P

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