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Getting random crashes since world editor release


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#1 JessicaX

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Posted 28 January 2018 - 02:41 AM

I have 2 screenshots that show the crash report I get and it appears to be a memory leak within 3dx. 

 

It's to the point now where I am afraid to host a room because I could crash at any time and dump everyone in the room and I hate when this happens.

 

2hz3kb9.png

 

21dlced.png

 

 

Please do something about this. I know I am not the only one. I have a much more than nominal PC to run 3dx. This should not be happening. 


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#2 tinanude

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Posted 28 January 2018 - 12:19 PM

I have the same problem with a good nvidia graphikcard and the newest nvidia drivers.


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#3 Pierrousss

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Posted 28 January 2018 - 02:13 PM

same issue


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#4 Xanar

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Posted 28 January 2018 - 02:25 PM

Do you get these crashes in crowded rooms or even when you just chill in the Sin-Club?


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#5 tinanude

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Posted 28 January 2018 - 03:11 PM

Do you get these crashes in crowded rooms or even when you just chill in the Sin-Club?

 

Last time often in Sin after i think one or two hours, li sometimes, beach often after a couple of minutes. crowded rooms  load a long time but dont crash so often like the public rooms. but its my experience. its like in 3dx 1.0 :( 


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#6 Riela

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Posted 28 January 2018 - 06:13 PM

Many of us are getting crashes ever since the new beach came out, it only happens in crowded rooms - in intervals of 1 to 4 hours. I guess it depends on number of people coming in/out.

I can be on Love Island, private or less frequented place and I won't crash at all. I tested this by Afking on Love Island for over 6 hours.

Elishi posted logs months and months ago as well many other people did but... we were ignored.

 

Someone said it's due to some weird version of Unity 3DX changed to and it's know to have this issue. But I don't remember exactly,

All I know we were never replied to, and I doubt that after months since new beach came out devs even looked at it. It's most annoying bug on 3DX atm.

 

Drivers, settings etc etc. Doesn't matter I think. I also run the game on my beefy desktop PC so it's not requirement problem.


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#7 JessicaX

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Posted 28 January 2018 - 06:44 PM

Do you get these crashes in crowded rooms or even when you just chill in the Sin-Club?

 

For me its random... but seems to happen much more frequent when it's in very crowded rooms. But I have had it happen when there's only 20 people around. 

 

I have lowered graphic setting and it seems to help a tiny bit. 

 

For me it's like... if Im not in crowded area, it should be ok.. if it gets crowded, it will certainly crash ... the more people that are there, the sooner it will crash. 

 

My reason for being here is to host and take part in fun events with friends. If I lose my ability to host, and im not into the pixel sex role play... then there's really no point in me staying here. I enjoy it here and the World Editor has put some life back into 3dx for me. The crashing is alleviating all of these good things because this wasn't an issue before. I think it's a memory leak that has gotten worse since the release of 2.0 and World Editor. 


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#8 MissVixen

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Posted 28 January 2018 - 09:26 PM

I get it randomly, but my entire computer nearly shuts down when I am in a crowded room. 



#9 Deeborah

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Posted 29 January 2018 - 09:27 AM

It sounds very sad.

If you go out and back in the room you host, do you think it can improve things ?

Do you survey how much 3dxchat uses as memory of your computer and do you see it increasing permantely ?



#10 JessicaX

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Posted 29 January 2018 - 05:43 PM

It sounds very sad.

If you go out and back in the room you host, do you think it can improve things ?

Do you survey how much 3dxchat uses as memory of your computer and do you see it increasing permantely ?

 

Yes, I have tried that. The logs I posted show 3dx was only using 26% of my memory, but also shows at the time of crash there was no video memory available. 
This appears to me a memory leak issue that affects everyone differently. I just don't know what the other variables are. 



#11 Xanar

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Posted 30 January 2018 - 07:06 AM

It's funny because for me 3DXChat runs stable. I do get maybe one crash per month.

You can try running 3DXChat as admin and see if that makes any difference.



#12 MeiLing

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Posted 30 January 2018 - 08:49 AM

Crashes are random. it seems to be linked with the server. When there is a lot of people, the game tends to freeze or to crash ( GPU memory). Lower settings = minus crashes or frozen screen. 



#13 Deeborah

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Posted 30 January 2018 - 10:22 AM

I think of something maybe stupid.

 

If you open your room for an event.

If after one hour you launch again 3dxchat (on the same computer or on a second one) lets' call cession#02

If without disconnecting your avatar from cession#01 you log the same avatar on cession#02.

I know in this case it auto disonnect your avatar from cession#01 becasue you cannot have the same avatar connected 2 times (logic!)

I was wondering if with such a small time disconnection time it was closing your original shared room for all your visitor or not ?

I do not know if the shared room is linked to the avatar or to the original cession that you use to open share it.



#14 Riela

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Posted 30 January 2018 - 11:34 AM

It's funny because for me 3DXChat runs stable. I do get maybe one crash per month.

You can try running 3DXChat as admin and see if that makes any difference.

No it doesn't. It's fault in version of unity that 3DX updated to. Simple as that. 

I have 1070, 16 gigs of ram and 4690k, running the game on samsung pro SSD there's no reason why I should get the crashes. Nothing else crash.

We all looked into crash logs, it's not our computers computers period, its started after or around beach update when 3dx moved on updated version of unity so no suddenly dozens + people computers with different configurations don't get broken or need admin rights...

 

I am not sure about lowering details I run the game on extremely high with SSAO, Clothes Shadow, Water Reflections, SSRR HQ water Bloom and Additional shadows turned off. Otherwise big rooms are bitch even on my rig. But I shouldn't be forced to play on medium or even less in such game because of some random bug.

 

gotta love stupid irrelevant posts like " IT'S FUNNY CUS IT DOESN'T HAPPEN TO ME"  every single IT post i come across in work or everywhere else there's always one person who says it. That's not how any IT / Tech shit works. Just because it works fine for you, doesn't mean it works fine for another 20 people.

 

We know that some people are able to run rooms 24/7 without crash, We also know that many people can't be in crowded location for more than 2 - 5 hours without crashing. Elishi and others posted dozens of logs in bug report forums. 

These two are facts. So we know it doesn't concern everyone and we also know that reproducing bug that happens in crowded room if you are there for multiple hours is not easy because not everyone is that long in one place. But this bug is very real and I am sick of it being ignored cus it's total mood breaker when you crash in middle of something. And its absolutely infuriating when someone writes "oh it's so funny cus it doesn't happen to me" I personally know over 15 people in game who get the same crash ever since that patch. 

 

Here are some logs and more details about crashes:

 

Elishi posts:

http://3dxforum.com/...acker/?p=227116

http://3dxforum.com/...acker/?p=229085

http://3dxforum.com/...acker/?p=229324

Gman post:

http://3dxforum.com/...acker/?p=227087



#15 MeiLing

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Posted 30 January 2018 - 12:25 PM

Try to run sfc scannow in command prompt. then you are sure that there is nothing wrong on the windows side.



#16 JessicaX

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Posted 01 February 2018 - 02:08 AM

I have an AMD FX 5700 cpu, GeForce 1080, 32gb RAM. I don't have a single issue with any other game or program. There is no reason I should be crashing. I also hate that this has been an ongoing issue and the devs are silent.
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#17 MeiLing

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Posted 01 February 2018 - 04:51 AM

Unity is known to have this kind of bug. sfc_scannow is one of the solutions. 



#18 Riela

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Posted 01 February 2018 - 05:11 PM

I don't see how unity bug in engine and your pc are related when this crash happens on mass scale with multiple people since same patch.

But I will bite. Next suggestion? 

DianvPD.png



#19 RobT

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Posted 01 February 2018 - 05:24 PM

" IT'S FUNNY CUS IT DOESN'T HAPPEN TO ME"



#20 Riela

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Posted 01 February 2018 - 05:35 PM

" IT'S FUNNY CUS IT DOESN'T HAPPEN TO ME"

Well to my defense you are antisocial and you don't meet requirement of the crash - being in crowded room for extended amount of time. They sealed your ass in NC and no one goes there anymore.




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