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Returning player cannot run game now out of pocket


mercer

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Good Evening all,

 

I've just resubscribed after a long hiatus only to find the game will not run correctly.  To be specific I get to a room and the game immediately crashes.  Things I've tried so far turning all the settings right down checking my own drivers, when none of that worked completely rebuilt my windows drive.

 

I'm now at a complete loss and it seems £60 out of pocket this hardly seems fair as such a situation would be easily avoided by having a free trial membership available.  

 

Can anyone help?

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if the simple water option is available, try that. not sure if that is still a issue with some graphics cards but it was.  make sure you contact support however them replying is going to be spotty until the 8th. i believe they are on vacation 

Yeah, that's what I thought that's why I posted here.  Already sent a support messsage.

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