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#1 bochido12

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Posted 25 July 2014 - 10:05 PM

Hi, i really want to get into this game, it looks really awesome but i dont have a Credit card and i dont want to get one just because of this game :/, i live in germany and i want to ask if there is any other option to pay for this game for example direct debit or psc or something. 

 

Thanks 



#2 Nymphpott

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Posted 26 July 2014 - 02:15 AM

Have no credit card? You can pay via Paypal, Paysafecard, etc...

Create or renew your account with prepaid card

 

I had a similar problem in that it would not even accept my credit card because BTMmicro did not like it. Contacting customer support provided the links above.... 

 

 It worked for me through paypal. . Took a couple of hours to process and send the code via email. But it works. There is other methods as well through the drop down menu in the link... Amazon, Debit card, Wire transfer and fax/phone 

 

Figured i would reply because it was a royal pain  navigating the forums trying to find this info. To no avail!


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#3 bochido12

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Posted 26 July 2014 - 05:11 AM

Awesome, thank's for your help! :-)



#4 jm391678

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Posted 29 July 2014 - 05:08 AM

how do I install the game ive paid with my credit card but it never sent me a link so I can download the game



#5 Rochi

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Posted 29 July 2014 - 05:52 AM

how do I install the game ive paid with my credit card but it never sent me a link so I can download the game

 

In your email, you should have a mail like "3DXChat Membership (1 Month) Product Information"‏

It contains your login information for 3DXChat, and BTMicro. It also seems to have the link to members area, but here, http://3dxchat.com/members

Just log in with the information from the email and the download link is right there.. "Download 3DXChat (270 MB)"



#6 loadingxx

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Posted 09 August 2014 - 03:39 AM

Hello there i ordered a game time for the first time and its says that my credit card is declined i go to local ATM machine and saw that i got billed i opened my mail and i saw this


 

We are unable to complete your order for:
 
Qty Product  Description                                Price     Discount     Subtotal
1   46840012 3DXChat Membership                     EUR 16.09     EUR 0.00    EUR 16.09
 
During processing your order was queued for manual review by a customer service
representative and was declined.   Reasons for declining an order most commonly
involve credit card and address issues that do not allow us to completely verify
the order.  You may contact us via at [email protected] for more information.
 
Please note that your order was declined prior to the credit card charge being
completed.   If an authorization was obtained during order processing the authorization
has been released by BMT Micro and the charge will automatically be removed by
your credit card issuer.
 
If you attempted to pay by Paypal no funds will be taken from your account. 
 
Sincerely,
BMT Micro, Inc. Customer Support
 
-----------------------------------------------------------------
BMT Micro, Inc. PO Box 15016, Wilmington, NC 28408, United States
Web: www.bmtmicro.com  Fax: +1-910-792-1889  EU VAT#: EU826001142




Can you help me 


#7 Riela

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Posted 09 August 2014 - 04:29 AM

When order fails - doesnt matter if this game or anything else and they manage to bill you then, they usually keep money for few days and return it automatically after.

 

Since BMT Micro is one of most reliable seller sites on internet, first thing you should do is email them with your order number and ask for reason why it was declined or double check details. it might have been your bank or error at their site.

Worst case you can contact support here once BMT micro returns your money for alternative payment method.


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#8 AmyNurse

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Posted 09 August 2014 - 05:29 PM

Thanks for this valuable Information :)

 

*hugs and kisses*

 

Amelie



#9 Loriina

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Posted 02 November 2014 - 06:11 AM

Thank you so much for this! :)



#10 wendyafternoon

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Posted 08 November 2014 - 11:00 AM

when using this link: http://3dxchat.com/members i cant log in, my subscription has run out and i cant log in because it doesnt let me.....using the same email i bought my subscription with last time i tried the "forgot my password button". And all it said was: "There is no account associated with this email address"....this is the same account Ive been using for a month....and this is my second account because my 1st account did this as well, can somebody please fix this



#11 Riela

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Posted 08 November 2014 - 06:32 PM

When you re subscribe your password get changed and sent to your email.

Try looking, there should be 2 passwords one to provider site and other to game side.


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#12 wendyafternoon

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Posted 11 November 2014 - 02:40 AM

i cant get to the page that lets me subscribe without creating a new account though



#13 Rochi

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Posted 11 November 2014 - 03:59 AM

Hmmm that makes no sense otherwise no one could ever even start playing the game xP

 

http://3dxchat.com/joinnow.html

 

You just choose your new payment and use the old email..


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#14 wendyafternoon

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Posted 19 November 2014 - 03:52 PM

ty.....asked about this months ago from the "support team" and they never helped



#15 stahanfx

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Posted 22 November 2014 - 04:06 AM

Hi, I checked in, paid for the game I did not like, but I have every month continue to withdraw money, how to disconnect from the subscription?



#16 Rochi

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Posted 22 November 2014 - 07:16 AM

Look at the email you got from BMTMicro. Its sent by "BMT Micro Orders" and called "3DXChat Membership (1 Month) Product Information‏"

 

It includes the login details for your BMT Micro account. Use them at https://secure.bmtmicro.com/customers navigate to "Manage subscriptions" and "Check Subscription Status" you should find the cancel button over there. :)



#17 CuckoldMe

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Posted 29 November 2014 - 06:16 PM

Hi to all. Who paid with PayPal, how long it took until you get until your payment were accepted? It's almost hour passed and mine payment still "Pending" 



#18 cmastersds

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Posted 04 December 2014 - 04:05 AM

I bought my subscription off of affect3d and i am unsure of it the order went though.  I have not gotten any confirmation email or nor a reply from the support line from the website but I have been charged.  Any suggestions?



#19 alex zloi

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Posted 13 December 2014 - 10:31 PM

Hi, how to pay from Russia???(((



#20 Galina

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Posted 22 December 2014 - 10:27 AM

Hello, I tried to pay with credit card but bmtmicro declined it. Then I tried to pay via PayPal. Again bmwmicro declined. What am I supposed to do? From Europe.

 

 

 

Edit: I tried to order again via PayPal and it's fine now. This post is no longer relevant.




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