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[Solved] Lost my account


Sage Stoner

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I thought that I had disabled the auto renewal option on BMT Micro, but apparently not because I got a bill yesterday for another year. So, I went to the BMT Micro website and cancelled that subscription no problem. 

 

Today, no big surprise when I can't log on to the game, so I go to the 3DX Website to buy a prepaid card. But I can't log onto the members area using my old password. So I use the Join Now link to buy a prepaid card, follow the instructions, log onto the Member's Site with the same email I always use and the new password, change my password, then log onto the game. And when I do, all my avis and all my xgold are gone!! 

 

I have sent an email directly to support, but I have yet to hear from them, so I am posting this here, wondering if anyone else every experienced this kind of screw up before.

 

I texted a friend and she says that she can still see the profiles to my avis, so apparently the data is not lost yet. But it is very strange that I log on using the same email I have always used and my avis are gone. 

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I see support here is still a huge joke. Before I left the game I sent support 3 emails within a month, this was about 6 months ago mind you. I asked them for help with removing my banners which for some reason I get error messages when I try telling me to, wait for it... "contact support"  :lol:

Now not only are my banners still there one of them has some kind of malware attached to it. gosh 3dx, get your shit together for goodness sakes  ;)

 

PS. I don't have any kind of account with photobucket

 

Oh hai to all my old friends out there. I hope you're all well  :wub:

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I see support here is still a huge joke. Before I left the game I sent support 3 emails within a month, this was about 6 months ago mind you. I asked them for help with removing my banners which for some reason I get error messages when I try telling me to, wait for it... "contact support"  :lol:

Now not only are my banners still there one of them has some kind of malware attached to it. gosh 3dx, get your shit together for goodness sakes  ;)

 

PS. I don't have any kind of account with photobucket

 

Oh hai to all my old friends out there. I hope you're all well  :wub:

 

Hey Fairy :wub:

You get an error message if you try to edit your signature?

Did you try to remove the whole signature with CTRL+ A -----> save?

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Hey Fairy :wub:

You get an error message if you try to edit your signature?

Did you try to remove the whole signature with CTRL+ A -----> save?

Nope, it didn't work Achilles. I usually only got one error msg but after using CTRL A I got a bunch of them....

 

You may only use up to 1 images in your signature.

You may only use up to 1 lines of text in your signature.

This image is larger than the maximum allowed dimensions of 800 x 150.

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