Lovers Posted July 9, 2017 Share Posted July 9, 2017 (edited) Ok ... A patch update came through and I clicked it .... It updated and I was left with a blank screen .... So I went to 3dx and downloaded 3dx .... created a new folder and downloaded and it installed and then went to login in page and started updating ... it is now stuck at step 4/5 "unzipping" ... how do I fix this? Update by Gizmo: Please Run the patcher as Administartor to fix this. Edited July 10, 2017 by gizmo fix Cockslap and GaiaTG 2 Link to comment Share on other sites More sharing options...
SarahReynolds Posted July 9, 2017 Share Posted July 9, 2017 Same problem. Link to comment Share on other sites More sharing options...
HotLips Posted July 9, 2017 Share Posted July 9, 2017 it is what it is,just got to wait for it lol,im stuck to hehe Link to comment Share on other sites More sharing options...
Xanar Posted July 9, 2017 Share Posted July 9, 2017 Did you two used the DLL?Remember to remove it before updating the client. Gizmo 1 Link to comment Share on other sites More sharing options...
SarahReynolds Posted July 9, 2017 Share Posted July 9, 2017 I did a full uninstall, regedit and reinstall. It still hangs at unzipping. Did you two used the DLL?Remember to remove it before updating the client. lisafelicia and GaiaTG 2 Link to comment Share on other sites More sharing options...
HotLips Posted July 9, 2017 Share Posted July 9, 2017 yup deleted every thing Link to comment Share on other sites More sharing options...
Lovers Posted July 9, 2017 Author Share Posted July 9, 2017 Pierrousss 1 Link to comment Share on other sites More sharing options...
Xanar Posted July 9, 2017 Share Posted July 9, 2017 When uninstalling, also make sure to remove the 3DX-Folder.Some files remain even after uninstalling. Link to comment Share on other sites More sharing options...
Lovers Posted July 9, 2017 Author Share Posted July 9, 2017 Above is after downloading from 3dx site a new install ..... Link to comment Share on other sites More sharing options...
SarahReynolds Posted July 9, 2017 Share Posted July 9, 2017 When uninstalling, also make sure to remove the 3DX-Folder.Some files remain even after uninstalling. Did that too. lisafelicia 1 Link to comment Share on other sites More sharing options...
Xanar Posted July 9, 2017 Share Posted July 9, 2017 Sputnik, what OS are you using? Link to comment Share on other sites More sharing options...
Lovers Posted July 9, 2017 Author Share Posted July 9, 2017 When uninstalling, also make sure to remove the 3DX-Folder.Some files remain even after uninstalling. I renamed the folder that I downloaded the new 3DX installation too ... so what is in any other folder shouldn't matter .... Link to comment Share on other sites More sharing options...
Lovers Posted July 9, 2017 Author Share Posted July 9, 2017 Sputnik, what OS are you using? Windows 10 Link to comment Share on other sites More sharing options...
SamanthaSweetheart Posted July 9, 2017 Share Posted July 9, 2017 I'm having the same problem, too. Link to comment Share on other sites More sharing options...
Peem Posted July 9, 2017 Share Posted July 9, 2017 Yep, same here. And I was not using a modified DLL. Link to comment Share on other sites More sharing options...
Lovers Posted July 9, 2017 Author Share Posted July 9, 2017 Don't 3DX check before updating? Link to comment Share on other sites More sharing options...
iebee Posted July 9, 2017 Share Posted July 9, 2017 Yes, same here Link to comment Share on other sites More sharing options...
Ohsweetjazzy Posted July 9, 2017 Share Posted July 9, 2017 Me too. Link to comment Share on other sites More sharing options...
Xanar Posted July 9, 2017 Share Posted July 9, 2017 So I am using Win7, so I am not sure if that's the reason but you all can try to run Patcher.exe as admin.Then, if that fails, make sure that you disable antivir just for the update and try again. Gizmo, Cockslap, Lovers and 1 other 4 Link to comment Share on other sites More sharing options...
Nosferatu Posted July 9, 2017 Share Posted July 9, 2017 I've uninstalled 3DX2.5, removed the 3DX folder, reinstalled it and still getting the same patch '4/5 unzipping' error. Can't access the game at all. lisafelicia 1 Link to comment Share on other sites More sharing options...
SarahReynolds Posted July 9, 2017 Share Posted July 9, 2017 So I am using Win7, so I am not sure if that's the reason but you all can try to run Patcher.exe as admin.Then, if that fails, make sure that you disable antivir just for the update and try again. That worked! Thanks Xanar! Gizmo 1 Link to comment Share on other sites More sharing options...
Ellenor Posted July 9, 2017 Share Posted July 9, 2017 That worked! Thanks Xanar! Yep. run the patcher.exe as admin, worked for me aswell Link to comment Share on other sites More sharing options...
Lovers Posted July 9, 2017 Author Share Posted July 9, 2017 So I am using Win7, so I am not sure if that's the reason but you all can try to run Patcher.exe as admin.Then, if that fails, make sure that you disable antivir just for the update and try again. Turned off anti virus and firewall and same problem ... Link to comment Share on other sites More sharing options...
Xanar Posted July 9, 2017 Share Posted July 9, 2017 You're welcome Sputnik: Do you have Windows Defender? Cockslap, Lovers and Caren 3 Link to comment Share on other sites More sharing options...
TylaStar Posted July 9, 2017 Share Posted July 9, 2017 Mine gets stuck on the loading screen. Link to comment Share on other sites More sharing options...
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