valkman Posted June 25, 2017 Share Posted June 25, 2017 Since the update I am crashing several times a day. and these crashes aren't when the red box comes up.Everything looks normal except it seems like conversations stop and unless I try to hug my girlfriend I don't know I have crashed. I have don multiple UN-installs and re-installs including deleteing the 3dx folder in registry editor. If anyone has any ideas I am open to them because this is getting ridiculous.I also have set all of my settings to the lowest possible settings but still several crashes a day. someone please help! Link to comment Share on other sites More sharing options...
Xanar Posted June 25, 2017 Share Posted June 25, 2017 Sounds more like a frozen screen?Drivers are up-to-date? Link to comment Share on other sites More sharing options...
valkman Posted June 25, 2017 Author Share Posted June 25, 2017 yes brand new computer with !5 dual core processor has been fine until the update. Link to comment Share on other sites More sharing options...
Xanar Posted June 25, 2017 Share Posted June 25, 2017 In your 3DX-Folder there should be a folder like "2017-06-22_035238" and inside you find an error.log. Send that to http://3dxchat.com/support/ Link to comment Share on other sites More sharing options...
AGN Posted June 28, 2017 Share Posted June 28, 2017 Hi, apologies if this is not the right place to post but I think it is. I have not been getting a frozen screen but my laptop will just shut down after a few minutes of roaming, especially if I do a couple of screenshots; no freezing, no warning, no blue screen of death, just a complete turn off. It' did it very rarely prior to 2.0, reasonably consistently on 2.0 and very frequently (i.e within a few minutes or less) on 2.5 it's a few years old ACER Aspire 5755G, but it has: i7-2630QM CPU running at 2.00GHz8GB Ram64 Bit Graphics card is a GeForce GT 540M with 2.0GB Should that spec be OK? I'm not really that hardware savvy. I am thinking about buying a new laptop, just don't want to rush if there could be another reason for it. Thanks in advance Link to comment Share on other sites More sharing options...
Sagret Posted June 28, 2017 Share Posted June 28, 2017 Since the update I am crashing several times a day. and these crashes aren't when the red box comes up.Everything looks normal except it seems like conversations stop and unless I try to hug my girlfriend I don't know I have crashed. I have don multiple UN-installs and re-installs including deleteing the 3dx folder in registry editor. If anyone has any ideas I am open to them because this is getting ridiculous.I also have set all of my settings to the lowest possible settings but still several crashes a day. someone please help!Had same problem, was trying various things, Installing, uninstalling, reinstalling drivers, cleaning registry, checking if it's not my hardware that is faulty but only thing that helped me out was formatting my hdd. When i was contacting support i was getting vague responds about reinstalling game. Link to comment Share on other sites More sharing options...
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