CowboyBob Posted June 23, 2017 Share Posted June 23, 2017 The 2.5 patcher completed it's update but then, when you launch, it's just totally black with nothing to log into. Hey, I've been through these things before so I deleted my version of 2.5 and tried to download the newest version only to find that my AVG catches some adware threat on all three mirrors and deletes the file rather than allow the new download to install. It even deleted my last good download. So now I'm dead in the water. I can't reinstall the old file or the new file on my PC. Would you check your files for any Adware that might be tripping AVG and upload a new version as a starting point? Thank you. Link to comment Share on other sites More sharing options...
MeiLing Posted June 23, 2017 Share Posted June 23, 2017 Disable AVG. it is a false positive.... Link to comment Share on other sites More sharing options...
Gizmo Posted June 23, 2017 Share Posted June 23, 2017 Our files are 100% clean. Maybe this is a false positive. Try to use whitelist of your AV software and add 3DXChat there. AnyNameWillDo and OLESYA 2 Link to comment Share on other sites More sharing options...
TashaTight Posted June 23, 2017 Share Posted June 23, 2017 Disable AVG. it is a false positive.... He doesn't need to disable AVG he just need to put it on exception list there, i have AVG and i don't have any issues. Gizmo and LenaFox 2 Link to comment Share on other sites More sharing options...
LenaFox Posted June 23, 2017 Share Posted June 23, 2017 I have no issues either. It was a it strange the first install didn't great an icon to start it but that was corrected later on yesterday. But Still love the this silly game. Link to comment Share on other sites More sharing options...
LaylaK Posted June 23, 2017 Share Posted June 23, 2017 I'll tell you my experience:* download worked perfectly well (Bitdefender sees no problem with the files)* after first install of the new version, i was able to start the program, but found noone in game and appartment list remained empty* deleted everything, deleted the registry also* downloaded and installed for the second time and now it works like a charmKiss,Layla Link to comment Share on other sites More sharing options...
CowboyBob Posted June 23, 2017 Author Share Posted June 23, 2017 I was used to the uninstall/reinstall thing since new patches seem to go without incident maybe 50% of the time. It was the virus thing that was throwing me off. I disabled a part of it so I was able to load and boot properly. Now that the game is installed, I plan on putting the anti-virus back on and seeing if it will behave. Thanks, everyone. Link to comment Share on other sites More sharing options...
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