R2D2 Posted November 16, 2016 Share Posted November 16, 2016 Why do I automatically renew the subscription? Deducted money from my credit card? I wasn't planning on renewing this month! Where are stored my credit card details??? Link to comment Share on other sites More sharing options...
Shanti Posted November 16, 2016 Share Posted November 16, 2016 You have to cancel the autorenewal from : https://secure.bmtmicro.com/customers/ All the subscriptions (except gift cards), are by default on autorenewal, so you have to cancel it manually. Chilles and Veronique 2 Link to comment Share on other sites More sharing options...
Guest beccie Posted November 16, 2016 Share Posted November 16, 2016 It's in common with the vast majority of paid subs online. The onus is on the consumer to cancel. Link to comment Share on other sites More sharing options...
R2D2 Posted November 16, 2016 Author Share Posted November 16, 2016 You have to cancel the autorenewal from : https://secure.bmtmicro.com/customers/ All the subscriptions (except gift cards), are by default on autorenewal, so you have to cancel it manually.The link no cancellation automatic cancellation of subscriptions and removal of credit card data. I checked all the sections before you write on the forum. From the developers, I also no answer. Link to comment Share on other sites More sharing options...
Shanti Posted November 16, 2016 Share Posted November 16, 2016 Sorry, I should have been more precise. In fact you don't cancel the "autorenewal" but you cancel directly the subscription. Your subscription will still remain active for the time paid for and doing this will only block the rebilling. >>>> Only BMTMicro has access to your credit card datas, so if you want to erase your datas, I guess you'd have to contact them, but not too sure how that works. BMTMicro is a secure source used worldwide, I never had any problems with it, so I think it's unecessary to go through this trouble, especially if you plan on using this again next month or in the future. Cancelling is enough, but that's just my opinion. Gizmo 1 Link to comment Share on other sites More sharing options...
R2D2 Posted November 16, 2016 Author Share Posted November 16, 2016 Sorry, I should have been more precise. In fact you don't cancel the "autorenewal" but you cancel directly the subscription. Your subscription will still remain active for the time paid for and doing this will only block the rebilling. >>>> Only BMTMicro has access to your credit card datas, so if you want to erase your datas, I guess you'd have to contact them, but not too sure how that works. BMTMicro is a secure source used worldwide, I never had any problems with it, so I think it's unecessary to go through this trouble, especially if you plan on using this again next month or in the future. Cancelling is enough, but that's just my opinion. Thank you for your opinion. BMTMicro I also wrote a letter, but they forwarded it to the developers 3dxchat. A warning about the automatic subscription renewal should be in the agreement, but it is not there. Link to comment Share on other sites More sharing options...
Shanti Posted November 17, 2016 Share Posted November 17, 2016 A warning about the automatic subscription renewal should be in the agreement, but it is not there. The warning is there. Fact is, nobody takes the time to read it before subscribing. I didn't either. 5. Automatic Recurring BillingIn accordance with the terms and conditions of the Site subscription fees may be automatically renewed at or after the end of the original term selected, for a similar period of time and for a similar or different amount, unless notice of cancellation is received from the Subscriber. Unless and until this agreement is cancelled in accordance with the terms hereof, Subscriber hereby authorizes SGD Billing to charge subscriber's chosen payment method to pay for the ongoing cost of membership. Subscriber hereby further authorizes SGD Billing to charge subscriber's chosen payment method for any and all additional purchases of materials provided on the site. Terms and Conditions Mazzy 1 Link to comment Share on other sites More sharing options...
Nicci Posted November 18, 2016 Share Posted November 18, 2016 Ok, so this may be a dumb question but.... I paid for a 1 year subscription, will it automatically renew when the year is up ?or do I need to manually renew when the time comes ? Link to comment Share on other sites More sharing options...
Nicci Posted November 18, 2016 Share Posted November 18, 2016 i pay yearly also and as long as you didnt use the gift card and used a cred card, it will auto renew. wanted to quit once and forgot my join date and it autoed on meThanks Rob Link to comment Share on other sites More sharing options...
wolvie44 Posted November 28, 2016 Share Posted November 28, 2016 i want to cancel mine but i cant it doesnt accept my email i signed up with Link to comment Share on other sites More sharing options...
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