OLESYA Posted July 5, 2016 Share Posted July 5, 2016 Hello to all) I have been asked to write to you girl named Onmige.Ona paid subscription games for 1 month. And then she decided to buy another 1 month and pressed 2 times but now these are 2 subscription simultaneously. What should she do? Link to comment Share on other sites More sharing options...
Gizmo Posted July 5, 2016 Share Posted July 5, 2016 She should contact Customer Support http://3dxchat.com/support/ OLESYA 1 Link to comment Share on other sites More sharing options...
OLESYA Posted July 5, 2016 Author Share Posted July 5, 2016 She should contact Customer Support http://3dxchat.com/support/Gizmo Thank you to write it today! She writes 2 id Order Link to comment Share on other sites More sharing options...
HotTS Posted July 5, 2016 Share Posted July 5, 2016 It happened to me and 3DX has already advice we should always to wait for the subscription to finish before renewing because a new one overrides the old one.As 3dx said, speak to support about that. They resolved my issue very quickly.Kisses OLESYA 1 Link to comment Share on other sites More sharing options...
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