jptheron Posted May 10, 2016 Share Posted May 10, 2016 Hi, just recently purchased to try. Tried installing on Windows 10 64b. I get the error message "This app can't run on your PC". Tried downloading from mirror and main download link to ensure install file is not corrupt. Tried running as administrator and using compatibility. No joy... please help. Link to comment Share on other sites More sharing options...
Rochi Posted May 10, 2016 Share Posted May 10, 2016 Interesting. I know people run the game with 64-bit Windows 10 so it should work just fine. After a lil research I found out that another cause for this error is corrupted installer, could be problems with the downloads again (wouldn't be the first time -.-) Chilles and tinanude 2 Link to comment Share on other sites More sharing options...
chloe Posted May 11, 2016 Share Posted May 11, 2016 it is definitely not the fault of Windows. I also run 3dx on a windows 10 64 bit system. As Rochi said, try to redownload the game again. Cordelia and tinanude 2 Link to comment Share on other sites More sharing options...
vladok Posted May 11, 2016 Share Posted May 11, 2016 I have seen a similar problem to friend laptop. 3DX start after update from WIN7 to WIN10, but could not see the image. Uninstal/ Install 3DX/ Update graphics drivers - problem still existsBad WIN10 drivers for AMD graphics cards. (For specific AMD graphics card)We returned back to WIN7 Link to comment Share on other sites More sharing options...
Chilles Posted May 11, 2016 Share Posted May 11, 2016 I have seen a similar problem to friend laptop. 3DX start after update from WIN7 to WIN10, but could not see the image. Uninstal/ Install 3DX/ Update graphics drivers - problem still existsBad WIN10 drivers for AMD graphics cards. (For specific AMD graphics card)We returned back to WIN7 How is it if you install just for the 3DXChat installation the standard VGA driver for your Graphics card?I'm really not sure the reason for this issues is a AMD graphics card because never heard before a similar problem with amd graphics and Windows 10.Well, possible is all.... Link to comment Share on other sites More sharing options...
vladok Posted May 11, 2016 Share Posted May 11, 2016 Achilles - I talked about this problem with support 3DX - mail correspondence. After a series of experiments and reinstall drivers support told me - bad WIN10 drivers AMD for a specific graphics card. It was almost immediately after the release WIN10. Six months ago, at least. I think that now AMD has solved this problem. However, my friend did not want to do an update to WIN10. He was scared ) Chilles 1 Link to comment Share on other sites More sharing options...
jptheron Posted May 11, 2016 Author Share Posted May 11, 2016 Hi everyone. Thank you for the responses. I do not have an AMD card. Also the installer does not run at all. I have re-downloaded several times from main and mirror. I have run in admin mode. I have disabled my AV before install. If I run the installer in admin mode the error says "Windows cannot find.... [path of the file]". If I run out of admin mode it says "WIndows cannot run this app, find a version of this app compatible to your PC." Also it is easy to blame something as complex as a PC but have never had an issue like this before. Link to comment Share on other sites More sharing options...
vladok Posted May 11, 2016 Share Posted May 11, 2016 installer is corrupt, do not use the browser to download files larger than 10-50 mbTry for download Flashget or other downloaderI install 3DX to some Win10 64 bit computers - all OK By the way, my system is Win 10 64-bitEverything works fine. Link to comment Share on other sites More sharing options...
Chilles Posted May 11, 2016 Share Posted May 11, 2016 Hi everyone. Thank you for the responses. I do not have an AMD card. Also the installer does not run at all. I have re-downloaded several times from main and mirror. I have run in admin mode. I have disabled my AV before install. If I run the installer in admin mode the error says "Windows cannot find.... [path of the file]". If I run out of admin mode it says "WIndows cannot run this app, find a version of this app compatible to your PC." Also it is easy to blame something as complex as a PC but have never had an issue like this before. Installer tested now, works good for me on Windows 10 64Bit...Is your Win10 up to Date with all possible Updates? Link to comment Share on other sites More sharing options...
jptheron Posted May 11, 2016 Author Share Posted May 11, 2016 installer is corrupt, do not use the browser to download files larger than 10-50 mbTry for download Flashget or other downloaderI install 3DX to some Win10 64 bit computers - all OK By the way, my system is Win 10 64-bitEverything works fine.I agree - it seems to be a corrupt installer. Will try to download using a download manager and report back. Link to comment Share on other sites More sharing options...
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