Nitro Posted April 8, 2016 Share Posted April 8, 2016 Hello, I am trying to renew my subscription and I get the following message"1.0.298Transient failure.Transient failure.UXP" I have contacted both 3dxchat support and BTMicro but havent had any luck so far :/ Please help Thank you! Link to comment Share on other sites More sharing options...
Yowan Posted April 8, 2016 Share Posted April 8, 2016 With my limited knowledge this seems to be an authentication problem. The payment server 'throws' you a fault code. Try another browser or computer and make sure you use the exact emailadress, card number etc. Checking your own browser is always a good idea -> https://browsercheck.qualys.com/ OliU 1 Link to comment Share on other sites More sharing options...
Nitro Posted April 8, 2016 Author Share Posted April 8, 2016 Tried it both browser and computer :/ Did not work ( Thank you though Link to comment Share on other sites More sharing options...
Yowan Posted April 8, 2016 Share Posted April 8, 2016 sorry to hear that, I just logged in and the server seems ok. https://secure.bmtmicro.com/customers use the original email address and the password they send you the first time (find the original email you received) Tried it both browser and computer :/ Did not work ( Thank you though Link to comment Share on other sites More sharing options...
Nitro Posted April 9, 2016 Author Share Posted April 9, 2016 Still no reply from them:P I m getting dissapointed as hell :/ Link to comment Share on other sites More sharing options...
dark Posted April 10, 2016 Share Posted April 10, 2016 i get no all lod patch error no complete what can do please Link to comment Share on other sites More sharing options...
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