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Pre-Paid Cards Issue Paypal

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#61 Aria

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Posted 18 March 2016 - 01:36 PM

ive just got off the phone with BMT and what they said was because its a re-occuring charge that is why its saying it has reached the limit so i am not sure how to make it so its not reoccuring...funny BMT said "3dx has their own currency that you can use to pay for your subscription" seems like this company is unaware that things keep disappearing all of a sudden.e.g. paysafe that has nothing even to do with paypal or amazon..but my money is being held now so the waiting process begins!



#62 Chilles

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Posted 18 March 2016 - 02:37 PM

kinda weird, as a paypal prepaid mastercard should be like a Credit Card...and not been recognized as paypal payment...or am i wrong there ?

 

That's correct and it should work because a prepaid Credit Card works also :)

 

Aria, is it possible to add 10$ more to your credit to test?



#63 Aria

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Posted 18 March 2016 - 06:55 PM

nope its not according to lisa its paypal card still even though its a mastercard so i am not sure whats going on there are not alot of payment options here anymore seems more things are just disappearing



#64 Aria

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Posted 19 March 2016 - 12:56 AM

FINALLY got in using the greendot card!!!:D:D...www.greendot.com works in the USA unsure about EUROPE..


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#65 edwardson

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Posted 19 March 2016 - 08:43 AM

I have a question....if one friend of mine , pay for me with his paypal account.....does he receive the benefit or i can put my email adress to receive the time to play in my account ?



#66 Ashbash

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Posted 19 March 2016 - 02:44 PM

I have a question....if one friend of mine , pay for me with his paypal account.....does he receive the benefit or i can put my email adress to receive the time to play in my account ?

 

It depends if they bought a pre-paid card or joined through the join page on the front page of 3dxchat.com if it is prepaid he will get a long code which you need to enter on the prepaid account page and your own email address, if you buy it through the join page I think it is linked to the email account you have written so I think it could be possible I am unsure.



#67 Aria

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Posted 19 March 2016 - 05:59 PM

I dont think anything having to do with paypal is acceptable at least thats what i have been told several times by several different people...admins included...i tried to pay for a subscription with my paypal prepaid mastercard and it was declined and would not take so i had to get a greendot card and it worked fine...if paypal is indeed working let us ALL know...i personally think there needs to be ALOT more payment options than whats available at this time...good luck!



#68 Guest_RobT_*

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Posted 19 March 2016 - 06:04 PM

I dont think anything having to do with paypal is acceptable at least thats what i have been told several times by several different people...admins included...i tried to pay for a subscription with my paypal prepaid mastercard and it was declined and would not take so i had to get a greendot card and it worked fine...if paypal is indeed working let us ALL know...i personally think there needs to be ALOT more payment options than whats available at this time...good luck!

yeah, green card works like a champ. congrats!  that was a pain



#69 Aria

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Posted 19 March 2016 - 06:54 PM

yeah, green card works like a champ. congrats!  that was a pain

 

yes was a HUGE pain in my arse lol but i am glad to be in I think i seen ya speaking in WC a few times:) and since paypal is not able to be used i wish they would remove it as an option and anything else that is not accepted for that matter and implement it with payment forms that CAN be used the less confusion the better!



#70 Sammy

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Posted 21 March 2016 - 10:50 AM

I've just redeemed my 1 year subscription Pre-Paid 5 minutes ago.

It was succeeded.

The instruction told me that I have to cancel my recurring Credit Card deduction from BT Micro.

That will be processed by tomorrow (22 MAR).

 

After I've done. I could not log on with http://3dxchat.com/members/

It reported I put invalid username or password.

Which I've never changed it at all.

 

I was also request new password and it gave me the same code.

It was okie to logging in and play the game.

But I can't see my membership status at all.

 

Any good advise? Please.



#71 NickFantasy

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Posted 21 March 2016 - 11:31 AM


But I can't see my membership status at all.

 

 

Same issue for me Sammy, i can't see my status, and there is no expiration dates or recurring infos at all....



#72 Aria

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Posted 21 March 2016 - 04:07 PM

I've just redeemed my 1 year subscription Pre-Paid 5 minutes ago.

It was succeeded.

The instruction told me that I have to cancel my recurring Credit Card deduction from BT Micro.

That will be processed by tomorrow (22 MAR).

 

After I've done. I could not log on with http://3dxchat.com/members/

It reported I put invalid username or password.

Which I've never changed it at all.

 

I was also request new password and it gave me the same code.

It was okie to logging in and play the game.

But I can't see my membership status at all.

 

Any good advise? Please.

 

What type of payment did you use to pay for your subscription? VALID forms of payment should really be incorporated here somehow the payment system is ENTIRELY confusing!:(



#73 Ashbash

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Posted 21 March 2016 - 05:46 PM

Hello, 

 

Your subscription is successful then. Did you get a new email once you redeemed your pre-paid card? If so, then in that email there is usually a new password and such. If you are able to log into the game fine with the same password, you should be able to log into the members zone.

 

If not, try cleaning your internet cache for the 3dxchat.com domain and try again, sometimes it could be some incompatible cookie details stopping you from logging in. Try and clean your cache and try to log in again into the members zone.

 

Now in the members zone there is no information there that tells you how long you have left, but I do agree, it would be a good system of info to have in the member zone to let us know of the expiry date and time of our memberships to save people some hassle in being confused on what day there sub renews to put money on their cards etc for that date.

 

Let me know how it goes with trying to relog in the memberzone. You should be able to log in with the same details, but if not, try and find an old password in your emails that BMT Micro gave you for the first time. Or click request new password a couple times.

 

Regards

 


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#74 Sammy

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Posted 21 March 2016 - 06:05 PM

 

I've just redeemed my 1 year subscription Pre-Paid 5 minutes ago.

It was succeeded.

The instruction told me that I have to cancel my recurring Credit Card deduction from BT Micro.

That will be processed by tomorrow (22 MAR).

 

After I've done. I could not log on with http://3dxchat.com/members/

It reported I put invalid username or password.

Which I've never changed it at all.

 

I was also request new password and it gave me the same code.

It was okie to logging in and play the game.

But I can't see my membership status at all.

 

Any good advise? Please.

 

What type of payment did you use to pay for your subscription? VALID forms of payment should really be incorporated here somehow the payment system is ENTIRELY confusing! :(

 

Dear Aria,

 

You're really don' know what was going on.

Please read the whole topic before you add your comment to the post.

I need help and I'm not looking forwarding to topping up the trouble at all.

 

Thank You,



#75 Sammy

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Posted 21 March 2016 - 06:21 PM

Hello, 

 

Your subscription is successful then. Did you get a new email once you redeemed your pre-paid card? If so, then in that email there is usually a new password and such. If you are able to log into the game fine with the same password, you should be able to log into the members zone.

 

If not, try cleaning your internet cache for the 3dxchat.com domain and try again, sometimes it could be some incompatible cookie details stopping you from logging in. Try and clean your cache and try to log in again into the members zone.

 

Now in the members zone there is no information there that tells you how long you have left, but I do agree, it would be a good system of info to have in the member zone to let us know of the expiry date and time of our memberships to save people some hassle in being confused on what day there sub renews to put money on their cards etc for that date.

 

Let me know how it goes with trying to relog in the memberzone. You should be able to log in with the same details, but if not, try and find an old password in your emails that BMT Micro gave you for the first time. Or click request new password a couple times.

 

Regards

Thank you for your INFO, MrAsh.

I'll find out what's going on.

and will revert everything after 23 MAR.

 

Cheers,



#76 Mr_Burns

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Posted 25 March 2016 - 06:14 PM

Hey, what's the status on this? 

I can't find the instructions on how to get a prepaid card anywhere anymore and I'm reading all about how Paypal doesn't wanna work with the big bad porn people anymore and that the 3DX prepaid page is down. 

I've got that prepaid page open in another tab and I see this post above me saying that Sammy's prepaid payment went through. So what am I missing here?



#77 Aria

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Posted 25 March 2016 - 06:56 PM

Hey, what's the status on this? 

I can't find the instructions on how to get a prepaid card anywhere anymore and I'm reading all about how Paypal doesn't wanna work with the big bad porn people anymore and that the 3DX prepaid page is down. 

I've got that prepaid page open in another tab and I see this post above me saying that Sammy's prepaid payment went through. So what am I missing here?

I am not sure i tried to ask sammy what prepaid card she was using but her response was terribly rude....i ended up using greendot really sux you cant use paypal but maybe soon they will give us the updated payment methods so everyone knows..



#78 Mr_Burns

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Posted 25 March 2016 - 07:17 PM

Yeah, I tried another way around, via Afft3d, but no dice there either.

So for now, fuck it. I was debating wether or not to renew my subscription and BMT answered that question for me.

 

Oddly enough, it is still possible for me to buy Xgold through paypal. Go figure.


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#79 Aria

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Posted 25 March 2016 - 07:23 PM

Yeah, I tried another way around, via Afft3d, but no dice there either.

So for now, fuck it. I was debating wether or not to renew my subscription and BMT answered that question for me.

 

Oddly enough, it is still possible for me to buy Xgold through paypal. Go figure.

I did notice that as well and i thought well thats not right...payment info should be updated here there is waaay too much confusion...what can ya do? what cant ya do? etc



#80 Mr_Burns

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Posted 25 March 2016 - 07:29 PM

Well, I know what I can't do now. ;o)


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