I still don't understand the logic and rationale behind having a charge in the first place. The stated reasons are cop-outs and all I see are cons outweighing the pros of this decision.
*pays $20 for sub*
*gets excited, makes new character, choosing a name that suits my personality* "Can't wait to make my bio... This is excitinggggg!"
*misspells name* "Shit, let me redo..
*can't delete character* "Uhhhh..."
*can't create new character* "What the fuck?"
*researches how to make new character* "$12.49 to buy 10k worth of XGold... I want a refund, this costs more than half of the ACTUAL subscription..."
Sorry, you're fucked.