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deleting a character not returning 10k xgold?


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#1 GeorgeGr

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Posted 04 January 2016 - 11:57 PM

Hello again,

 

I recently deleted a character to create another one. The character that I deleted was purchased with 10000 xgold.

Shouldn't I get those 10000 xgold back? I had to spend another 10000 to create the char that I wanted.

 

Regards,

George



#2 Shanti

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Posted 05 January 2016 - 12:04 AM

From what I know, deleting a character doesn't refund the 10k gold spent. But you have to pay 10k to recreate.



#3 Guest_JeanetteVoerman_*

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Posted 05 January 2016 - 12:06 AM

that would be too easy if it was refunded lol


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#4 Guest_beccie_*

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Posted 05 January 2016 - 12:30 AM

I paid £50 for a man to mow my lawn then decided I didn't want the grass that short, so could I have my money back?

What do you mean 'No'?!?

Way of the world, I'm afraid.
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#5 ExHaran

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Posted 05 January 2016 - 02:04 AM

I paid £50 for a man to mow my lawn then decided I didn't want the grass that short, so could I have my money back?

What do you mean 'No'?!?

Way of the world, I'm afraid.

"This world" was once arranged more logically .


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#6 Guest_beccie_*

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Posted 05 January 2016 - 02:06 AM

"This world" was once arranged more logically .


There's nothing logical about my world!!

#7 ExHaran

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Posted 05 January 2016 - 02:27 AM

It would be logical to add something about this innovation here 

http://3dxforum.com/...-en-ger-fr-esp/

or somewhere if there is no information about it in the game .

Maybe I missed something on the forum , idk .


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#8 Guest_RobT_*

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Posted 05 January 2016 - 04:17 AM

plenty of games, etc chance policys. its very, very common.  Some here act like 3dx is the first company to do this.



#9 xMaceyx

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Posted 05 January 2016 - 04:57 AM

I just thought it was rough I had to pay 5k gold to divorce from my wife, even  though she had shot through and deleted her avi.


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#10 Guest_RobT_*

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Posted 05 January 2016 - 05:11 AM

wow, that blows. you got screwed



#11 TerryHeart

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Posted 05 January 2016 - 01:03 PM

I think there should be two cost... I play a number of games like this one... Most have a new character (AVI) cost and a renaming cost.. The renaming cost is normally lower then the cost of starting a new character...

 

Terri


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#12 LadyBlue

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Posted 05 January 2016 - 05:44 PM

I like your idea Terri.  Its a shame that it hasn't been picked up by anyone.  I guess that the only thing they are interested in is the the income that that they receive from new subscriptions now.

 

LadyBlue 



#13 Wendy

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Posted 05 January 2016 - 09:50 PM

I think you should not be allowed to delete a character (if you only have 1) unless you have the sufficient amount of XGold to make a new one otherwise you get trapped in this situation and cannot create a character nor collect the daily XGold reward and thus cannot play the game at all unless you spend more money, even if you're still a subscription customer.

 

In all fairness I think this should be clarified and the person this happened to should get a free character or at least have the old one undeleted if that is indeed the case that he cannot play anymore.



#14 Shanti

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Posted 05 January 2016 - 10:24 PM

I think you should not be allowed to delete a character (if you only have 1) unless you have the sufficient amount of XGold to make a new one otherwise you get trapped in this situation and cannot create a character nor collect the daily XGold reward and thus cannot play the game at all unless you spend more money, even if you're still a subscription customer.

 

In all fairness I think this should be clarified and the person this happened to should get a free character or at least have the old one undeleted if that is indeed the case that he cannot play anymore.

 

Unless it has changed, it's impossible to delete the last character on your account.

 

If you want to delete your character on slot 1, you have to have a character at least on both slot 1 and 2.



#15 Wendy

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Posted 06 January 2016 - 12:42 AM

Oh, well good then :) The devs are on top of things!  :lol:



#16 Kate_Shaw

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Posted 18 January 2016 - 05:24 AM

I just succumbed to this too.

 

I bought gold to make a second character but spelt the name wrong. So I just backed out and deleted it so I could re-do it and then BAM no more character.

Why didn't they add a box that notifies you that this is permanent? I was under the assumption that the 10k gold cost was for a character slot, not the entire character itself.

 

So yeah, it would be nice if it explained this before you press delete rather than the basic "You sure? yes/no".


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#17 TerryHeart

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Posted 18 January 2016 - 11:12 AM

I just succumbed to this too.

 

I bought gold to make a second character but spelt the name wrong. So I just backed out and deleted it so I could re-do it and then BAM no more character.

Why didn't they add a box that notifies you that this is permanent? I was under the assumption that the 10k gold cost was for a character slot, not the entire character itself.

 

So yeah, it would be nice if it explained this before you press delete rather than the basic "You sure? yes/no".

I did the same thing when I came back, I wanted to change my name and found out that it was permanent deletion... I was lucky that I had the 10K to remake the Avi with my new name....


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#18 Mr_Burns

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Posted 14 February 2016 - 07:22 PM

I think it would be considerably better if one would just pay 10k for a slot to build a character, so you can do as you please within that slot and doing as we please within slots is basically what we got the game for. ;o)



#19 ExHaran

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Posted 15 February 2016 - 04:09 AM

I just succumbed to this too.

 

I bought gold to make a second character but spelt the name wrong. So I just backed out and deleted it so I could re-do it and then BAM no more character.

Why didn't they add a box that notifies you that this is permanent? I was under the assumption that the 10k gold cost was for a character slot, not the entire character itself.

 

So yeah, it would be nice if it explained this before you press delete rather than the basic "You sure? yes/no".

True . Every game have this warning .



#20 Athene

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Posted 15 February 2016 - 07:15 AM

I still don't understand the logic and rationale behind having a charge in the first place. The stated reasons are cop-outs and all I see are cons outweighing the pros of this decision.

 

*pays $20 for sub*

*gets excited, makes new character, choosing a name that suits my personality* "Can't wait to make my bio... This is excitinggggg!"

*misspells name* "Shit, let me redo..

*can't delete character* "Uhhhh..."

*can't create new character* "What the fuck?"

*researches how to make new character* "$12.49 to buy 10k worth of XGold... I want a refund, this costs more than half of the ACTUAL subscription..."

 

 

Sorry, you're fucked. :)


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