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Email change (in-game)


Shytension

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I  don't believe it's possible since it's clearly stated that :

 

 

It is not possible to change your email for your account. We can only remove your account and create a new one with a new email. But in this case you will lose your characters. (Sorry!)

 

 

You'll have to create your character(s) again on the new account, therefore will be loosing your friendlist and gifts in the process.

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  • 4 weeks later...

I have submitted a request to get my account email changed. However I have concerns if it will be completed. I submitted several tickets to support and none so far have been responded to.

 

Any help would be highly appreciated.

Edited by Shanti
topic merged here
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Well I hope they act on it. So far the support experience been awful to be honest. I also find it strange that no confirmation emails or even a ticket number is communicated when an inquiry or request is submitted to support. Makes me feel as if I did not even submit anything.

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Guest ToxicallySweet

Actually easier to cancel your one account with the old email and make a new account with the new email, as you are already losing your avis. That's how I would do it if it was me

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  • 1 month later...

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