TifaLionheart88 Posted May 17, 2015 Share Posted May 17, 2015 hey so forgive me if this topic exists somewhere else, as i have no time to dig through everything XD a friend of mine was wondering why everytime she clicks on "Location" her client crashes. Any thoughts/fixes?or perhaps a link to the forum post/reply that would give me a definitive answer? Link to comment Share on other sites More sharing options...
Rochi Posted May 18, 2015 Share Posted May 18, 2015 Odd. Would be good to know if this only recently started happening or is she completely new here? Link to comment Share on other sites More sharing options...
TifaLionheart88 Posted May 18, 2015 Author Share Posted May 18, 2015 Odd. Would be good to know if this only recently started happening or is she completely new here? completely new... spent the $20 and everything, and ik she can run a game that im sure needs a better computer for then 3Dx so i dont think its her laptop specs... id have to ask her for those Link to comment Share on other sites More sharing options...
Leoninha Posted May 18, 2015 Share Posted May 18, 2015 Most likely a corrupted instalation. Might want to reinstall. I downloaded the game today and it worked fine. Link to comment Share on other sites More sharing options...
TifaLionheart88 Posted May 18, 2015 Author Share Posted May 18, 2015 Most likely a corrupted instalation. Might want to reinstall. I downloaded the game today and it worked fine. ah wow didnt think of that.. i should tell her x.x' its kinda bs that she paid $20 only to have it flop. thx Link to comment Share on other sites More sharing options...
TifaLionheart88 Posted May 18, 2015 Author Share Posted May 18, 2015 nvm... didnt work... it keeps crashing when she clicks on "Location" she can edit her look, move around her room, but then it crashes when she tries to leave it... if it helps at all she can run a different game that MUST need better graphics to run... so i doubt its her specs... can anyone help? :/ Link to comment Share on other sites More sharing options...
TifaLionheart88 Posted May 18, 2015 Author Share Posted May 18, 2015 nvm its working for her now... i just wish i had the money to come back... fml... lmao... Link to comment Share on other sites More sharing options...
Ashbash Posted May 18, 2015 Share Posted May 18, 2015 Did she figure out the problem Tifa, it sounds like it could of been an internet issue? As I had a similar issue where I try to go to the General Locations on the EU Proxy but my game just instantly crashes on me and Dc's me but works fine on US Direct, it is most odd indeed. RegardsAsh Link to comment Share on other sites More sharing options...
TifaLionheart88 Posted May 18, 2015 Author Share Posted May 18, 2015 hmmm she's from MN, and actually i take my previous reply back, its STILL not working. and i apologize i dont quite understand what you mean. :x she was really excited about the game, and i was going to come back if she could get her's to work. :/ Link to comment Share on other sites More sharing options...
Rochi Posted May 19, 2015 Share Posted May 19, 2015 Basically since clicking the Locations button makes her crash, it kind of suggests that there's a problem with java or similar.. Though, if it worked for a while for no reason, then it's a mystery.. Could be her internet acting up. http://3dxchat.com/support/#start Under I have a problem with starting the gameI would try the step #4 First Gizmo and skully 2 Link to comment Share on other sites More sharing options...
Rochi Posted May 19, 2015 Share Posted May 19, 2015 http://3dxforum.com/index.php?/topic/1136-last-update-crashes-my-computer-when-i-open-chat-window/ This is really the only place where I remember discussing the crashing with new UI elements but it isn't much help.Clearly if this is the case a crucial windows update or similar is missing Gizmo 1 Link to comment Share on other sites More sharing options...
TifaLionheart88 Posted May 20, 2015 Author Share Posted May 20, 2015 ty Rochi you've been a really big help both in and out of the game (idk if you remember me or not in game ofc XD hehe) i will take a look at both links you've posted here Link to comment Share on other sites More sharing options...
TifaLionheart88 Posted May 21, 2015 Author Share Posted May 21, 2015 ok... my friend still cant run the game... she sent a video of what's going on, and ive never seen such a bizarre thing happen with a computer before. the monitor sounds like its short circuiting, makes a ZAP noise kind of, then it says "Display Driver Stopped Responding..." Link to comment Share on other sites More sharing options...
Rochi Posted May 22, 2015 Share Posted May 22, 2015 I would start by underclocking GPU by like 5% Believe or not this has solved similar problems in the past even in 3DXChat This can easily be done with MSI Afterburner (for Nvidia) or Catalyst Control Center (AMD). If that doesn't do it, Id try sweeping old display drivers in safe mode and getting latest graphics drivers. And finally, if it's still broken I'd try to reinstall DirectXhttps://support.microsoft.com/en-us/kb/179113/ Link to comment Share on other sites More sharing options...
Abbey Posted May 24, 2015 Share Posted May 24, 2015 Rochi has covered everything but to me it sounds like the GPU is over heating, definetly sounds like a graphics issue. Can't really help much more than guess we need the computer specs to be of more help ♡ Link to comment Share on other sites More sharing options...
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