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Last update crashes my computer when i open chat window

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#1 otto9112

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Posted 22 January 2015 - 05:53 AM

Last update on 1/21/15 . new chat window causing my computer to crash. if i leave it closed works fine. Also the yahct room never could enter because its all white.   Thanks for any help



#2 Ashbash

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Posted 22 January 2015 - 06:02 AM

Have you upgraded your graphics driver to the latest ones?



#3 Souna

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Posted 22 January 2015 - 06:24 AM

I have white screen at Yacht too



#4 lexycandy

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Posted 24 January 2015 - 02:25 PM

me too, crash after 5 min of playing , white Windows and after crash pc . why?


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#5 Masaru

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Posted 24 January 2015 - 02:57 PM

I'm facing the same issues can't run 3DX chat for more than 5 mins or my pc craches and blue screens on me......any suggestions?



#6 smyles

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Posted 25 January 2015 - 07:47 AM

:wacko: HELP!! ever since this latest up date i cant stay on line i log in and within 5-10 min i freeze up and get the  BSOD(blue screen of death). all my drivers are up to date.....someone please help! :blink: :(



#7 Rochi

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Posted 25 January 2015 - 08:30 AM

Ummm X_x I'v been trying to think about this.. Buut really i can only think of graphics card drivers unless you get a photo of the blue screen or something..

 

You could check windows event viewer.. windows logs -> System and find critical error at the time of your latest blue screen and give some of the info like Event ID 

 

But make sure your graphics drivers are up to date, try 3DXChat fps to 30 from the settings, could also try underclocking graphics cards memory by like 5mhz ^^



#8 Masaru

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Posted 25 January 2015 - 04:33 PM

I think its just fate telling me to upgrade to a new laptop....



#9 otto9112

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Posted 26 January 2015 - 01:48 AM

Hello no luck yet. I have updated everything on my computer you name it i tryed it. tryed different settings in the game itself. turn off radio.  I have sent email to Sex Game devil.  I will post if i get email from them . Thanks for the help everyone



#10 secretylia

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Posted 26 January 2015 - 02:18 AM

me too :angry: :angry: :angry:



#11 gizmo

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Posted 28 January 2015 - 06:56 PM

Completely remove the game and its folder.
Download the latest installer And reinstall it.


#12 otto9112

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Posted 30 January 2015 - 06:28 AM

Tryed reinstalling before posting on forum. And tryed again Yesterday works a liitle better stiil crashing and does it a lot when i switch chat from local to world,

message i get before crash is  display driver stopped responding and has recovered. i Have a intel core i 3     Thanks for any help



#13 Riela

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Posted 30 January 2015 - 08:10 AM

Core I3 is just sub section of processors which doesn't tell much and 90% is not related with your crash.

 

Could you tell us what graphical card do you use?

If you use laptop likely you have sticker with system specification on it.

 

If not press windows key or open start and type "dxdiag" and press enter

as soon as It opens press second tab in the top called Display or Display 1

on the left it should be section called " device "

what does it say under Name?

 

from the issues I read here, common issue might be overheating, or outdated drivers, possibly running game at higher detail it can.

 

Or does everyone have blue screen after? or is it game only crash?

If more people here have bluescreen its highly unlikely it is hardware fault or that hardware is faulty. Something outdated or possibly game introducing new shaders or something which I did not noticed.

 

White screen on yacht was common problem, unfortunately I did not hear about it for 5 months and I forgot solution to it, which I apologize but you might be able to find it if you search this sub forum.



#14 otto9112

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Posted 01 February 2015 - 06:05 AM

Device

          Intel grapichics media accelerator HD  ( corei3)    This is my Grahpic card info. from directx diag.  I tryed lower settings in game and grahics card.

         Everything worked fine before new chat window. If i try to scoll down on chat window crashes eveytime. and half the time if i switch from local to world.plus no one can read my PM. When it crashes flashes white screen then blue back to white fast. Then i get a pop up window.   Display window stoped responding and has recovered.   I have windows  7   everything is up to date. all drivers and grapic card. Tryed Running with antivirus and firewall turned off. it added to firewall list .   every will work fine if i keep chat window minimized.     Thank you  for the help.



#15 secretylia

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Posted 01 February 2015 - 07:43 AM

I still can not stay connected to the game more than 3 min ...

 

And still the message appears "the display driver stopped worked and was recovered by windows" It's really frustrating !!!
 

My drivers are up to date and I have no problems, only on the game (ok other 3d games) ...

 

Can not play, no need to pay !!! Grrrrrrr  :(  :angry:  :( 



#16 gizmo

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Posted 04 February 2015 - 02:01 PM

Also try to set up Low quality and 30 FPS in the Settings menu.



#17 otto9112

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Posted 07 February 2015 - 07:29 AM

Tryed settings on low and set to 30 FPS. No luck .had a new window pop up. The game crashed. Crash report folder ''2015-02-06-_113

120  next to game exe.  it woud be great if you would send to developer of game.  contacted sexgame devil before this they claimed they where working on a patch to fix problem .   I want old chat window back had no problems then.    thanks for any help



#18 secretylia

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Posted 08 February 2015 - 02:42 AM

from what I read ... my graphics card can not stand the game (greedy) ... shame !!!

I am forced to leave the game ... get paid for not playing ... it's sad
 

I am disappointed, very disappointed :unsure:  :angry:  :(  :( 



#19 Rochi

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Posted 08 February 2015 - 03:00 AM

I'm pretty sure this is windows related problem.. (font or such)

Doubt it has nothing to do with graphics card..

 

Would suggest updating windows first.. But does the crash give you any information? Perhaps Event Viewer shows you a critical error?

 

Type "event viewer" in the run or search window in your startup menu. Open the program and navigate to Windows Logs/System and look for critical at the time of your computer crashing. Maybe it provides you information about it.. An Event ID or such.. Could be helpful.


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