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Patcher gets stuck, many tries, uninstalls and installs


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#1 kelsapik

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Posted 23 December 2014 - 08:28 AM

Hi,

 

Everytime you release a new update patcher works and takkes care of the update installation. But last update didn't work that way for me.

 

I have been trying to resolve the problem with many restarts, uninstallations, downloading the installation file fresh, installing the game again and again with no resolution.

 

Patcher works, does couple downloads and installations and when doing the last update gets stuck. I even left it untouched for two days to see if it was too slow process..

 

Attached File  3dxchat updating.jpg   18.97KB   5 downloads

 

What should I do?



#2 Rochi

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Posted 23 December 2014 - 05:05 PM

Try this please :)

http://3dxchat.com/f...lem-wth-update/


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#3 kelsapik

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Posted 23 December 2014 - 07:34 PM

It worked perfectly, thank you very much.

It has been a long time since I had to get into registry. 



#4 kelsapik

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Posted 06 February 2015 - 02:22 AM

Oh no, Update 264 --> 265 is doing the same thing and I have uninstalled, deleted all 3DXChat from registry, restarted my computer, re-installed again, waited for all updates and got stuck at 265 with the patcher log file stating:

 

 

 

-f -d -s "C:/Program Files (x86)/3DXChat/3DXChat_Data/Managed/Assembly-UnityScript.dll_old" "C:/Program Files (x86)/3DXChat/M2HPatcherTMP/WindowsPlayer270/3DXChat_Data/Managed/Assembly-UnityScript.dll" "C:/Program Files (x86)/3DXChat/3DXChat_Data/Managed/Assembly-UnityScript.dll" CALLED
 
(Filename: C:/BuildAgent/work/d3d49558e4d408f4/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 53)
 
UnauthorizedAccessException: Access to the path "C:/Program Files (x86)/3DXChat/3DXChat_Data/Managed/Assembly-UnityScript.dll_old" is denied.
  at System.IO.File.Delete (System.String path) [0x00000] in <filename unknown>:0 
 
  at PatchClientGUI.ApplyPatch (System.String from, System.String to) [0x00000] in <filename unknown>:0 
 
  at PatchClientGUI.ProcessUpdateData (System.String folder) [0x00000] in <filename unknown>:0 
 
  at PatchClientGUI+<DownloadGame>c__Iterator11.MoveNext () [0x00000] in <filename unknown>:0 
 
(Filename:  Line: -1)
 
 
Any ideas?


#5 gizmo

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Posted 06 February 2015 - 03:24 AM

Completely remove the game and its folder.
Download the latest installer And reinstall it.
 
PS: Installer updated to the latest verison 270

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#6 kelsapik

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Posted 06 February 2015 - 11:17 AM

Thank you Gizmo, it is working fine now.



#7 kelsapik

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Posted 17 February 2015 - 02:53 AM

What is wrong with these patches or my laptop?

Patch 273 is doing the same thing again and uninstalling, deleting the registry, restarting, installing 270 does not help.

 

Here is the last entry at output_log.txt

 

-f -d -s "C:/Program Files (x86)/3DXChat/3DXChat_Data/Managed/Assembly-CSharp.dll_old" "C:/Program Files (x86)/3DXChat/M2HPatcherTMP/WindowsPlayer276/3DXChat_Data/Managed/Assembly-CSharp.dll" "C:/Program Files (x86)/3DXChat/3DXChat_Data/Managed/Assembly-CSharp.dll" CALLED
 
(Filename: C:/BuildAgent/work/d3d49558e4d408f4/artifacts/StandalonePlayerGenerated/UnityEngineDebug.cpp Line: 53)
 
UnauthorizedAccessException: Access to the path "C:/Program Files (x86)/3DXChat/3DXChat_Data/Managed/Assembly-CSharp.dll_old" is denied.
  at System.IO.File.Delete (System.String path) [0x00000] in <filename unknown>:0 
 
  at PatchClientGUI.ApplyPatch (System.String from, System.String to) [0x00000] in <filename unknown>:0 
 
  at PatchClientGUI.ProcessUpdateData (System.String folder) [0x00000] in <filename unknown>:0 
 
  at PatchClientGUI+<DownloadGame>c__Iterator11.MoveNext () [0x00000] in <filename unknown>:0 
 
(Filename:  Line: -1)


#8 Rochi

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Posted 17 February 2015 - 03:09 AM

Umm i have a feeling something like a virus protection is blocking the updates..



#9 Guest_Skar_*

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Posted 17 February 2015 - 05:38 AM

Try to run the game as administrator. Right click on the game icon and run as administrator. See if it goes throught this time.

Something prevent a file to be deleted. Can be access right or security suite (anti virus).

#10 kelsapik

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Posted 17 February 2015 - 07:59 AM

I have tried running the installer and the game as administrator. Iwill try to stop the mcaffee and run the installer and patches again.

#11 kelsapik

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Posted 19 February 2015 - 12:04 AM

I stopped the antivirus and firewalls before installation and all worked fine. from now on if I see a patcher popping up i will do the same.



#12 Eddiefy

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Posted 26 February 2015 - 04:35 AM

Would it be possible to add to the exception lists of both the anti-virus and firewall so that we dont have to turn them off every time? If possible what should we add to the list?



#13 Guest_Skar_*

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Posted 26 February 2015 - 04:40 AM

yes. it possible but it depend what anti-virus you use and if you are using Windows Firewall or your security software firewall. 

It doable, the how depend really on your computer setup. 




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